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Branch Manager

At Work Corporate Franchise Group Livonia, MI Full-Time
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Job Title:      Branch Manager

Industry: Staffing

Reports to:   Owner

Supervises:  [all branch employees]

Status:           exempt


Job Summary:

Lead team to drive business performance through acquisition, coaching, business development and retention of customer relationships. The branch manager leads by example, embodying our vision statement and uncompromising principals, while continuously motivating, inspiring and developing his/her team with new challenges

Key Business Indicators

1.     Continuous sales growth

2.     High internal staff retention

3.     High office morale

4.     20% G.M.

Essential Functions:


·          Interacting with customers on a regular basis to ensure satisfaction and gain useful feedback

·          Establish good working relationships with new customers

·          Resolving customer problems as needed

·          Managing daily operations, especially customer services and finance activities and make improvements as needed

·          Do whatever it takes to exceed the service expectations of our client


·          Organizing and executing training programs for branch personnel

·          Evaluating employee performance and providing feedback and coaching as needed

·          Increase the overall productivity of the branch by implementing relevant employee training, eliminating inefficiencies and encouraging excellence in the work environment

·          Recognizing employee achievements and encouraging excellence in the work environment

·          Conducting regular sales and operations meetings

·          Briefing employees on current sales goals, promotions and other relevant information

·          Conduct one on one meetings with direct reports


·          Organizing marketing activities and events for branch

·          Increasing brand awareness for company within the community

·          Complying with all applicable laws and regulations within the community

·          Increasing brand awareness for the company within the community

·          Complying with all applicable laws and regulations for the industry within your state

·          Assessing market conditions and identifying opportunities

·          Drafting forecasts and business plans

·          Managing budgets, allocating branch funds and defining financial objectives

·          Coordinating with other branches to share knowledge, plan promotional activities or achieve goals

·          Adhering to high ethical and professional standards

·          Identify, evaluate and manage strategic risks and opportunities

·          Developing and implementing sales plans

Secondary Responsibilities:

·          Ensure payroll is ran and complete each week

·          Assist with managing workers compensation and unemployment claims

·          Manage e-verification to ensure I9 compliance

·          Complete Employment verification forms as needed

·          Manage W.O.T.C.

Recommended skills

Training And Development
Business Development
Employee Retention


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Branch Manager
Estimated Salary: $91K
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@WORK Personnel Services is a full service staffing supplier offering a broad variety of customized employment programs to fit the precise needs of each of our valued clients and employees. Such programs include traditional temporary labor, temp-to-hire personnel, payrolling and complete on-site services.

@WORK Personnel Services consists of independently owned franchise offices that each have the independent freedom to custom design specific staffing solutions for clients in their area. With additional regional, corporate and on-site facilities, @WORK Personnel Services has the experience and capability to create and manage the right staffing program for today’s fast moving companies.

@WORK Personnel Services is dedicated to teaming with local, regional, and national companies that realize the importance of developing a relationship with a staffing company that can not only lower managed staffing costs, but also increase the number of service programs that are offered.

In addition, @WORK dedicates itself to remaining on the cutting edge of service structures, technology and methods in an effort to achieve our overall mission. We know that in order for our company to succeed, we must differentiate ourselves from the competition. We do this by constantly evaluating the programs we offer, customizing our services to fit the precise needs of each of our clients, centering our services on total quality management and customer service, and most importantly, on-going, consistent communication and feedback from our clients.

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