IMG is looking for a skilled problem-solver to join our team as a Customer Service Representative. We need an enthusiastic individual who can listen to customers’ concerns and resolve them in a very timely manner. Bilingual ability in Spanish is a MAJOR asset to our firm. Whether you are simply conversational or completely fluent, all levels are welcome!
The ideal candidate will interact with customers to provide information in response to inquiries, concerns and requests about products and services.
Listen to customer’s questions and concerns, and provide answers or answers
Discusses products offered and ensures customer satisfaction
Provide outstanding customer support to both client’s and customers
Performs all related customer service functions to provide excellent support and service to customers
Customer orientation and ability to adapt/respond to different types of characters
Ability to remain professional and courteous with customers at all times
Ability to meet required goals and quotas
Articulate, people oriented and excellent customer care skills required
No experience is required, though having a customer service or hospitality background is a HUGE PLUS! If you have a great personality and are willing to learn, WE CAN TRAIN YOU! Now is the time to get out of that boring service job and join a leader in the industry. With continuing growth expected there is NO LIMIT to where you can grow with us!
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