Create a Job Alert.

Enter your email below to save this search and receive job recommendations for similar positions.
Thank you. We'll send jobs matching these to
You already suscribed to this job alert.
No Thanks
What job do you want?

Customer Service Representative job in Madison at Connect Search, LLC

Create Job Alert.

Get similar jobs sent to your email

Apply to this job.
Think you're the perfect candidate?
Apply Now
Customer Service Representative at Connect Search, LLC

Customer Service Representative

Connect Search, LLC Madison, WI Full-Time
$17.00 - $18.00 / hour
Apply Now

Create Job Alert.

Get similar jobs sent to your email

We are seeking qualified candidates for the position of Customer Service Representative.

  • Address participant inquiries in a positive, professional manner via telephone in a way that is meaningful and engaging
  • Obtain and maintain current and ongoing product and regulation related knowledge at a level of proficiency to guide others and provide working knowledge
  • Respond to incoming inquiries and tasks from other departments in a customer centric and professional manner
  • Participate and contribute in scheduled team meetings
  • Establish rapport and trust with all customers, ensuring a high quality and meaningful experience
  • Safeguard confidentiality, privacy and security of organization and customer (PHI) information

The ideal candidate will have 0-2 years of customer service experience along with excellent phone etiquette and strong active listening skills. They will have the ability to maintain a positive attitude in a high stress, high phone volume atmosphere and the ability to adapt and respond readily to changing situations/multiple priorities in a fast paced, repetitive work atmosphere.  Proficiency with Word and Excel is required.  Previous experience in a call center environment preferred.

Recommended skills

Client Rapport
Customer Service
Call Centers
Apply to this job.
Think you're the perfect candidate?
Apply Now

Help us improve CareerBuilder by providing feedback about this job: Report this job

Report this Job

Once a job has been reported, we will investigate it further. If you require a response, submit your question or concern to our Trust and Site Security Team

CareerBuilder TIP

For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.

By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.