Customer Service Representative job in Warrendale at Mindlance

Job Title:               Customer Service Representative

Duration:              4+ Months (Possible extension)

 Location:             Warrendale, PA 15086

Comment               Work from Home until Covid Restriction

Hours - Monday-Friday (930-6)

Required Training will be provided to perform responsibilities. 

Responsibilities:

·         Responsible for handling 80 – 100 calls on an average in a day.

·         Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure.

·         Follow communication procedures, guidelines and policies.

·         Handling every call with politeness and professionalism.

·         Responsible for tagging every call in the system.

·         Excellent experience of helping customers with their queries, complains and requests.

Skills:

·         Customer Service

·         Call handling