As part of a multi-disciplinary team, the Clinical Case Manager will provide field-based, home-based, and site-based clinical services with clients to help remove barriers to housing placement and further retain permanent housing. The Clinical Case Manager’s primary responsibilities are to assess initial and ongoing individual needs comprehensively, build rapport and sustain therapeutic engagement, and implement interventions as guided by functional assessments and treatment goal plans created with clients. Clinical Case Managers utilize clinical knowledge and skills to support client insight supporting engagement in coping skills and other life-skills learning. Through the use of evidence-based practices such as harm reduction, housing first, and trauma-informed care, Clinical Case Managers support housing stability, self-sufficiency, and community integration. Clinical Case Managers will participate in clinical supervision and gain hours towards licensure.
ESSENTIAL DUTIES & RESPONSIBILITIES
Assess mental health service needs of clients
Provide crisis intervention and clinical case management services to participants
Link clients with appropriate medical, mental health, substance abuse, and vocational resources
Assist clients in obtaining all benefits to which they are entitled
Assist clients in obtaining meaningful vocational and educational experiences
Provide opportunities for clients to build a supportive peer community
Facilitate life skills and coping skills workshops and support groups
Network with agency and outside service providers, ensuring client access to appropriate resources
Collaborate and communicate effectively with property managers and agency staff on behalf of clients
Provide, coordinate, and implement mental health and recovery support services with individual members
Develop effective, trusting relationships with members, with a focus on facilitating independence and maintenance of improved physical and mental health
Collaborate with each member to develop their individual service plan; review and update quarterly and/or at the time of goal completion.
Assist members with becoming involved in daily activities, socialization, health maintenance, sense of community
Adhere to an emphasis on customer choice, harm reduction, and psycho-social rehabilitation.
Develop and maintain a complete, accurate, and current member file with all funder-required documents
Assure that all member paperwork and data collection is complete and up-to-date in the case management database
Master's degree in a mental health field
Bilingual, Spanish Speaking preferred but not required (case management and therapeutic services)
Registered with the board of behavioral sciences or ability to do so within the first 2 months of employment
Demonstrated knowledge of clinical case management
Knowledge of community resources
Able to work in a high-tolerance, harm reduction model with individuals who have multiple barriers
Strong clinical, team-building, charting, and non-violent crisis intervention skills
Computer literate; able to effectively use a computerized database for client file management, with necessary skills in Microsoft Word, Outlook, and Excel programs
Detail-oriented with strong time management, organizational, written, verbal, and interpersonal skills
Valid CA Driver’s license, reliable car, auto insurance, and an acceptable driving record
Able to obtain and maintain CPR/1st Aid certification
Experience working with homeless individuals who are living with mental illness, substance addiction and physical health problems preferred
Minimum 30 WPM typing speed preferred
The People Concern is an equal opportunity employer dedicated to non-discrimination in employment. We select the most qualified individual for the job based on job-related qualifications regardless of race, color, age, sex, religion, national origin, disability, ancestry, marital status, credit history, sexual orientation, arrest and court record, genetic information, veteran status or any other status protected by federal, state or other applicable laws.
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