Icon hamburger
What job do you want?
Apply to this job.
Think you're the perfect candidate?
Apply Now

You’re being taken to an external site to apply.

Enter your email below to receive job recommendations for similar positions.

Help Desk Technician

Johnson Service Group Westmont, IL Contractor
$18.00 - $21.00 / hour
Apply Now

Junior Systems Administrator/Desktop Support Technician

This is a 3-6 month contract position for the possibility to go perm for the right candidate.

Do you enjoy troubleshooting PCs, laptops, Firewalls (Meraki), Access points (Meraki) smartphones and tablets?

Do you want the opportunity to grow your career and work with servers, networking, and security?

You will work with a wide range of technology and have the opportunity to learn server systems like SQL, Great plains and Active Directory.

You will be working with:

  • PC's, tablets, and Nextiva/polycom phones
  • Windows operating systems and related software
  • Copiers and printers
  • Microsoft Office (365) applications
  • Adobe, Bullhorn etc

You will also work with the system administrators and be given the opportunity to expand your role by working with servers like SQL Server, GP 2018, Active Directory, and VMware.


  • LAN and firewall support in the local office (1 st level)
  • Remote support to all 20 remote offices
  • Maintains hosted application and operating system software.
  • Maintains hosted phones
  • Diagnoses/troubleshoots/installs/repairs all software, hardware and components.
  • Maintains PC’s and peripherals in good working order
  • Serves at Tier One Helpdesk
  • On-call availability on a rotational basis with other staff.
  • Manages Active Directory (if required)
  • Manages Group Policy (if required)
  • Client/Asset Management, Purchase, Build-out, Deploy new Clients (Laptops)
  • Manage all Client Software (Adobe, Office, Bullhorn and others)
  • Manages Printers across multiple facilities.
  • Add users to O365 and Skype for Business communication system.
  • Troubleshoots clients in order to optimize performance.
  • Provides support to and trains users in local area network usage


  • Maintains all company owned client software to ensure legal licensing - Software inventory
  • Maintains accurate inventory of company assets – Hardware inventory
  • Build strong interrelationships with other departments, by providing support for their needs and pre-empting issues before they arise.
  • Performs other duties as assigned


  • Knowledge or experience with personal computers, networks, and corporate computing environments.
  • Demonstrated ability to carry a task from beginning to end.
  • Ability to perform responsibilities in a service-oriented environment.
  • Ability to communicate effectively with customers (internal and external), peers and management.
  • Ability to work in a self-directed manner with minimum supervision.


  • College degree, technical training or equivalent work experience.
  • A+ or CCNA certification a plus but not required.
  • Minimum 2+ years working directly in an IT environment
  • Experience with Virtualized Environment a plus but not required.
  • Experience with Cisco Meraki security or Windows Network Security

Recommended skills

Information Security
Server (Computer Science)
System Software
Operating Systems
Microsoft Windows
Sql (Programming Language)


Salary Details

This salary was provided in the Job Posting.
Hourly Salary

Career Path

See the next step in your career
Help Desk Technician
$18.00 - $21.00 / hour
Estimated Salary: $89K
Apply to this job.
Think you're the perfect candidate?
Apply Now

Help us improve CareerBuilder by providing feedback about this job: Report this job

Report this Job

Once a job has been reported, we will investigate it further. If you require a response, submit your question or concern to our Trust and Site Security Team


For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.

By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.