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Customer Service Representative at

Customer Service Representative

Atlanta, GA Contractor
$15.00 - $16.00/Hour
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We are working with an established and growing company in Smyrna, GA on the search for a Customer Care Representative to join their growing team!

  • 90 day contract.
  • Hours: Monday-Friday, 9-6
  • Split schedule: work from home a few days and in office a few days
  • Pay: $15.00 - $16.00 per hour

Ideally prefer someone with escalation experience!


  • Answer customer inquiries via phone, email, and in-person
  • Direct customers to online resources
  • Update customer records in the system, including notes about interactions
  • Pitch ideas for improving customer care
  • Create and maintain reports about customer interactions
  • Attend weekly staff meetings
  • Participate in team-building activities
  • Develop a rapport with customers
  • Encourage customers to complete surveys
  • Make recommendations to management to improve customer experience

Requirements and Qualifications

  • High school diploma or GED required
  • Associate or bachelor’s degree preferred
  • Previous experience in an office or call center

Looking to interview and hire immediately!

Recommended Skills

Customer Service
Rapport Loan Origination System
Client Rapport

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