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Benefits Specialist

FrankCrum Clearwater, FL Full-Time
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The purpose of this position is to support sales and client retention through excellent customer service by administering complex employee benefit programs.


Essential Duties

  • Administers benefit enrollments, changes, terminations, COBRA and the annual open enrollment process for PEO and client sponsored health, dental, vision, 401(k), and other supplemental plans.
  • Provides compliance information regarding the ACA, Section 125, COBRA, 401(k), and carrier participation and contribution regulations.
  • Assists to ensure new insurance sales installations and renewals by obtaining enrollment and administrative forms in the post-sale process.
  • Runs eligibility reports for clients, notifies as appropriate, and sends enrollment materials.
  • Prepares communication and materials for optimal enrollment presentations.
  • Keys PEO and client sponsored employer contributions, employee deductions, and credit-back deductions.
  • Runs and reviews payroll premium sheets to ensure proper employer and employee payroll charges and keys catch-up amounts as appropriate.
  • Reconciles monthly insurance billings such as medical, dental, life, and supplemental plans, and keys catch-up and refunds as appropriate.
  • Processes court ordered benefits enrollments, terminations, and inquiries.
  • Responds to correspondence, email, and phone calls from clients, employees, and vendors.
  • Maintains files and/or scans documents as applicable.

Minimum Requirements

  • High school education or equivalent.
  • One (1) year of benefits administration experience.   
  • Knowledge of Federal and state laws regarding employee benefits and insurance such as the ACA, Section 125, COBRA, HIPAA, PPA, and ERISA.

Employee Benefits:
FrankCrum provides an excellent and comprehensive selection of benefits including:

  • 401(k) Retirement Plan - employer matches 100% of the first 4%, immediate vesting
  • Health Insurance - free for the employee-only level
  • Life insurance - paid by FrankCrum
  • PTO Cash Out – up to 40 hours annually
  • Dental Insurance
  • Vision Insurance
  • Short Term Disability Insurance - premium paid by FrankCrum
  • Long Term Disability Insurance
  • Family Legal Protection Plan
  • Supplemental insurance plans (accident, etc.)
  • Employee Assistance Program
  • Flexible spending accounts
  • Educational reimbursement, up to $5,000 annually
  • Paid time off
  • Holiday pay
  • Supplemental life insurance
  • Corporate America Family Credit Union

Recommended skills

Benefit Compliance
Benefit Operations
Benefit Plans
Benefits Coordination
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