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Calibration Technician

Zolon Tech Solutions Inc. Tewksbury Full-Time
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Title           :  Calibration Technician
Location  : Tewksbury, MA
Duration :  12 months

Essential Job Functions and Accountabilities: 

  • Provide Pipette repairs, calibration, and preventative maintenance to all pipette makes and models as requested by our customers, including but not limited to:
  • Rainin 
  • Eppendorf 
  • Gilson 
  • Vista Labs
  • Communicate with customers on service subjects such as quotes, issues found during repairs and updates to purchase orders based on approvals by the customer
  • Managing Work Orders in the CRM to ensure that work completed on a customer asset is documented sufficiently to provide a service record for the asset.
  • Provide calibration support to the Calibration Lab for all makes and models of pipettes, including support for ISO 17025 accredited calibration certificates (ISO 8655).
  • Follow all applicable Standard Operating Procedures (SOP's) and Reference Standards associated with Depot Service and Calibration Laboratory operations.
Travel Requirements: 
  • No travel restrictions 
  • Ability to travel 20% of the time 
Educational Qualifications:  
  • HS Diploma or 2 years of work experience in an engineering-related field 
Experience Qualifications: 
  • Ability to operate independently, with initiative, and good business judgment 
  • Experience in customer engagement 
  • 2+ years' experience in a similar role 
  • Good computer skills including an understanding of Windows, Word, Excel, and Access 
  • Ability to learn and develop new processes within our CRM application (Salesforce.com experience a plus) 
  • Oral and written communications skills 
  • Organizational and time management skills 
  • Experience within an accredited (ISO 17025) Calibration Laboratory a plus

Recommended skills

Microsoft Access
Communication
Microsoft Windows
Microsoft Excel
Written Communication
Computer Literacy

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Calibration Technician
Estimated Salary: $90K
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Zolon is committed to our customers. Through open and continuous communication we take up our customers' goals as our own. Together, we tailor our consistently proven strategies to provide effective and efficient solutions, implemented with the highest quality through our world class processes.

Understanding the customer's business problems and goals resolves into the dependable satisfaction of Zolon's delivery of mutually agreed upon solutions. Our dedication to excellence enables creativity in both services and problem solving, and our ultimate motivation is to perpetually provide the client with quality results.

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