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Customer Service Representative (Bilingual-Spanish) job in San Antonio at Collabera

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Customer Service Representative (Bilingual-Spanish) at Collabera

Customer Service Representative (Bilingual-Spanish)

Collabera San Antonio, TX Full Time
$17.00/ hour
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Job title:                   Customer Service Representative

Location:                  San Antonio Texas USA 78233

Duration:                  12 Months  + (extension possible based on performance and business need)

Pay Rate                   $17/hr on W2 (Without Benefits)

Feel free to reach out to me at

973-581-3718
to discuss this opportunity or email me at [ Email address blocked ] - Click here to apply to Customer Service Representative (Bilingual-Spanish)

Schedules:
Training:
Virtual Classroom and Virtual OJT training 9a-5:30p Monday –Friday
Regular:
Tuesday - Saturday, 12:30pm-9pm
Monday, Tuesday, Friday, Saturday, 10:30 am-9 pm

Qualifications:
*Work from Home – Must have a quiet secured space and reliable internet connectivity*

Initially, you will be required to work from home and/or remotely in this role and will require the following:
• Internet Service Provider at home (no public WiFi or Internet)
• Sufficient room to set up a laptop, monitor, keyboard and mouse
• Comfortable space to work for a full shift
• Quiet, private and SECURE space in which to work

BILINGUAL POSITIONS – Must read, write and speak Spanish and English fluently


Displays passion, integrity, commitment and drive to deliver a positive, differentiated service that improves our clients’ financial lives
Commitment to excellent attendance and proven reliability and can work the agreed upon schedule
Dependable team-player attitude with an understanding that calls must be handled immediately, including weekends and holidays
Communicates effectively and confidently with all clients to make their financial lives better
Ability to engage with clients - begin a conversation, anticipate what questions a client will have, actively share information using plain language, build rapport, and handle objections

Required


1+ year of customer/client service experience, including experience handling difficult client situations
At least an intermediate level of computer proficiency.

1) excellent client services
2)Computer navigation Excel, Word etc.
3)Communicates effectively and confidently

Recommended Skills

Spanish Language
Multilingualism
English Language
Passionate
Client Rapport
Driving
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