Create a Job Alert.

Enter your email below to save this search and receive job recommendations for similar positions.
Thank you. We'll send jobs matching these to
You already suscribed to this job alert.
US
0 suggestions are available, use up and down arrow to navigate them
What job do you want?

Member Service Representative job in Fairfax at PrideStaff

Create Job Alert.

Get similar jobs sent to your email

Apply to this job.
Think you're the perfect candidate?
Apply Now
Member Service Representative at PrideStaff

Member Service Representative

PrideStaff Tysons Corner, VA Full Time
$19.00 - $25.00/Hour
Apply Now

Full Time Permanent position with growing company. 

$19-25 per hour 

Our client, a fast-growing leader in their industry, is revolutionizing digital identification security and enabling people to verify their identity once to gain access to all sorts of benefits.

If you enjoy empowering people, have a passion for customer service or helping people, and are eager to grow a career within a company that is going places, this Member Support Representative role is perfect for you!

Responsibilities: Member Support Representative

  • Provide timely, accurate, and efficient service to customers over email and live chat
  • Verify documents via video-conferencing to assist users with identity proofing and authentication standards to comply with federal and state-level requirements
  • The Member Support Representative will assist members in overcoming challenges that may hinder them from verifying their information
  • Follow verification procedures while assisting customers to ensure the highest level of security and integrity to protect their information
  • Work with members to troubleshoot verification issues or challenges to achieve a working solution
  • Ability and willingness to work during non-traditional shift hours

Requirements: Member Support Representative

  • Ability to pass a background check
  • Excellent written and verbal communication
  • Ability to pass a reading comprehension and writing assessment
  • Attention to detail, quick learner, high level of accuracy
  • Professional demeanor and positive attitude
  • Comfortable being on video
  • 2-4 year degree preferred

Pay: $19-25/hr, plus AMAZING benefits (paid time off, medical, dental, vision, 401-k and more)

Location: 

  • Tysons Corner, Virginia (for training*)
  • Temporarily remote- this position will return to the office once it is safe to do so

*This position is in office for training (3 or 7 weeks) then becomes remote for the time being with plans to return to the office

Requirements: Member Support Representative

  • Ability to pass a background check
  • Excellent written and verbal communication
  • Ability to pass a reading comprehension and writing assessment
  • Attention to detail, quick learner, high level of accuracy
  • Professional demeanor and positive attitude
  • Comfortable being on video
  • 2-4 year degree preferred

Recommended Skills

Troubleshooting (Problem Solving)
Information Security
Background Checks
Attention To Detail
Verbal Communication
Positive Attitude

Recommended Jobs

Member Service Representative
PrideStaff Tysons Corner Full Time
$19.00 - $25.00/Hour
Member Service Representative
Sparks Group West McLean
Member Service Rep
Ultimate Alexandria
$16.00 - $18.00/Hour
Apply to this job.
Think you're the perfect candidate?
Apply Now

Help us improve CareerBuilder by providing feedback about this job:

CareerBuilder TIP

For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.

By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.