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  • Cypress, CA

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Customer Experience Representative

HireLive • Cypress, CA

Posted 1 month ago

Job Snapshot

Full-Time
Experience - 1 years
Degree - High School
$16.00 - $19.00/Hour
Eligible for Medical, Dental, Vision Benefits & 401k match
Office Supplies - Equipment, Telecommunications, Hospitality
Entry Level, Customer Service, Telecommunications

Job Description

Position: Customer Experience Representative 


Position Description: At Exemplis, our heart, soul and mission is to provide our customers what they want, how they want it, when they want it.  The only way we’re able to deliver on this mission every day is through our exceptional team of bright, engaged, and dynamic talent. When you join our Customer Experience team, you’ll help deliver some of the best service within our industry by bringing your passion for people and drive to deliver excellence with each customer interaction. This opportunity is for someone passionate about cultivating relationships, providing a world-class experience and who is energized by a fast-paced environment.

This isn’t your average call center. As a Customer Experience Representative, your primary mission will be to be an advocate and solution seek for our customers and internal partners. Through effective communication and pro-active decision making, you will own the intricate order details of the thousands of custom products we ship daily. To be successful in this role you will need strong critical thinking, a detail oriented skill set, and an unparalleled desire to exceed our customers’ expectations. Are you ready to join our obsession?!


Required qualifications:

  • High school diploma or equivalent required.
  • 1+ year experience in customer service.
  • Strong communication skills.
  • Positive and welcoming attitude with a collaborative spirit.
  • Excellent follow up and follow through.
  • Detailed orientated and highly organized.
  • High degree of self-initiative and adaptability.
  • Embraces and thrives in a dynamic and fast paced environment.


Preferred qualifications:

  • Bachelor’s Degree
  • Proficiency in SalesForce, Microsoft Dynamics AX, Outlook & Microsoft Suite 
  • Hospitality or contract furniture industry background
  • 50 + wpm


Compensation: Pay range: $16 - $19/hour. Eligible for Medical, Dental, Vision Benefits & 401k match.


Exemplis LLC, headquartered in Cypress, CA, is a leading designer, manufacturer and distributor of branded contract office seating products in North America. The company provides a broad range of task, executive, conference, side, visitor and lounge seating products that are distributed through independent contract office furniture dealers under the SitOnIt Seating™ and IDEON™ brands. Exemplis is the market share leader in the middle segment of a $3.0 billion addressable seating market in North America.


Meet with Hiring Managers on May 30th! (Dress for Success)

Long Beach
Thursday, May 30th
9:30am – 1:00pm
Long Beach Marriott
4700 Airport Plaza Drive
Long Beach, CA 90815
Parking: Complimentary

● Bring 10-15 Resumes ● Dress Business Professional ● This is a free event for job seekers

www.HireLive.com

Get Social With HireLive!
Facebook | LinkedIn

Job Opportunities Include:
Inside Sales Reps, Outside Sales Reps, Account Executives, Retail Managers, Account Managers, Insurance Sales, Customer Service, Technical Sales, Sales Managers, Pharmaceutical Sales, Telesales, Sales Trainer, Merchandiser, Mortgage Brokers, Financial Planner, Route Sales, Retail Sales, Retail Management, Human Resources and much more!

Job Requirements

Required qualifications:

  • High school diploma or equivalent required.
  • 1+ year experience in customer service.
  • Strong communication skills.
  • Positive and welcoming attitude with a collaborative spirit.
  • Excellent follow up and follow through.
  • Detailed orientated and highly organized.
  • High degree of self-initiative and adaptability.
  • Embraces and thrives in a dynamic and fast paced environment.


Preferred qualifications:

  • Bachelor’s Degree
  • Proficiency in SalesForce, Microsoft Dynamics AX, Outlook & Microsoft Suite 
  • Hospitality or contract furniture industry background
  • 50 + wpm

Job ID: LB - Exemplis
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