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Patient Service Representative

Springfield Clinic Springfield, IL Full-Time
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Patient Services Representative (Patient Access Specialist) – Springfield, IL

Come Grow With Us at Springfield Clinic!

Excellent Opportunity to advance your career as a Patient Services Representative (also known as Patient Access Specialist) with a top progressive, physician-led multispecialty medical group in Springfield, IL. Springfield Clinic is devoted to providing the highest quality health care to its patients with more than 450 physicians and advanced practitioners delivering value-based care in approximately 80 medical specialties and sub-specialties.

As one of the largest private multispecialty medical clinics in Illinois, Springfield Clinic currently employs over 2,000 clinical and administrative staff members who are committed to improving health, providing value and serving the community. To apply for a great career opportunity, please visit our website at [ Link removed ] - Click here to apply to Patient Service Representative .

SUMMARY:

Springfield Clinic is quickly growing and looking to add several Medical Receptionists to our team . We offer various shifts, locations and the opportunity to grow.


Qualifications:


Under the direct supervision of the Operations Manager, the Patient Access Specialist is responsible for facilitating patient access services by managing incoming calls, assisting clinic customers at first point of contact, and streamlining clinic-wide communications. Also responsible for the daily work schedule for a group of physicians/staff by answering the phones, obtaining records, verifying patient information, scheduling appointments, entering charges and collecting payments.


  • High school diploma or equivalent required

  • A minimum of one year of medical office and/or phone experience preferred. - Knowledge of medical terminology is preferred

  • Effective verbal, written and interpersonal communication skills

  • Proficient and accurate typing skills required

  • Demonstrates intermediate computer skills and knowledge of computer software programs

  • Excellent attendance in previous work environment

  • Ability to work under pressure with accuracy.


Why Join Us?


  • Our growth means exciting career opportunities for you! We attract and retain the smartest and brightest professionals in the healthcare industry
  • Competitive compensation
  • Comprehensive benefit package including Health Insurance, Dental, Vision, Short & Long-Term Disability, Life & AD&D Insurance, Flexible Spending Accounts (FSA), Health Savings Accounts (HSAs), Employee Assistance Program (EAP) Paid Time Off, 401k, Profit Sharing, local business discounts, and more
  • Opportunity to work for a company that invests in your success in a position that offers variety and unlimited growth potential
  • We are an Equal Opportunity Employer and are committed to hiring and retaining a diverse workforce.

 


Recommended skills

Telephone Skills
Streamlining
Microsoft Access
Operations Management
Computer Literacy
Interpersonal Communications
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