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Customer Service / Sales / Retail | Entry Level - TEAM LEAD job in Columbus at Arch City Partners

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Customer Service / Sales / Retail  | Entry Level  - TEAM LEAD at Arch City Partners

Customer Service / Sales / Retail | Entry Level - TEAM LEAD

Arch City Partners Columbus, OH Full Time
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Now Hiring - NEW Entry Level Openings!
Opportunities for Advancement to Management

We are looking for outgoing individuals with great communication skills to join our team as customer service/sales associates. The position duties are primarily composed of sales, marketing, dealing with customers, orders, account questions, renewing contracts. No experience is needed - paid training at the entry-level position. People skills are a must! Apply today for our Team Lead position!

Primary responsibilities for the Customer Service and Sales Representative role include:



    • Representatives use tablets to reach out to customers

    • Representatives verify account information.

    • Representatives greet customers warmly and professionally

    • Representatives will help to upgrade accounts.

    • Representative assists with placing customer orders, or renewing their contracts.

    • Representatives answer customer questions about promotions or terms of sale.

    • Representatives suggest solutions about what products meet the needs of the client.

    • Representatives inform the customer of deals and promotions.

    • Representatives utilize computer technology to handle high sales volumes and place orders.

    • Representatives work with the customer service manager to ensure proper customer service is being delivered.

    • Representatives report to management on overall daily numbers.




    • Excellent communication, customer service, interpersonal, and typing skills

    • Ability to work efficiently and effectively in a multi-task customer service environment

    • Strong decision-making ability

    • Problem-solving skills

    • Strong oral communication skills including active listening

    • Excellent organization skills

    • Effective and accurate decision-making skills

Recommended Skills

Client Rapport
Client Services
Customer Service
Retail Management
Retail Sales
Sales
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