To begin the application process, please enter your email address.
Company Contact Info
- Charlotte, NC
Sorry, we cannot save or unsave this job right now.
Report this Job
Saving Your Job Alert
Job Alert Saved!
Could not save Job Alert!
You have too many Job Alerts!
This email address has reached the maximum of 5 email alerts. To create a new alert, you will need to log into your email and unsubscribe from at least one.
Email Send Failed!
Customer Support Representative
TalentBridge • Charlotte, NC
Posted 2 months ago
Exciting opportunity with a newer startup here in the Charlotte market!!! We are currently looking for a Customer Experience Representative who will be the voice of the company to our customers and merchants. You will respond to inquiries, troubleshoot issues, and proactively come up with ways to surprise and delight our growing community of users.
Communicate via email and phone with customers and merchants in a timely manner with high quality messages
Troubleshoot and find smart solutions to any issues
Use the database to create and manage restaurant profiles and customer accounts
Identify new ways to enhance the customer and restaurant experience, as well as to streamline operational tasks
Serve as a brand enthusiast for the company
Ability to work quickly while maintaining a strong attention to detail
Exceptional written skills with emphasis on correct spelling
Experience working on a computer, Excel or Google Sheets skills a plus
College degree preferred
2-5 years of professional experience, previous customer service experience a plus