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9655 Florida Mining Boulevard West
Jacksonville, FL 32257
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Inside Sales Support - Government Team
Mackay Communications, Inc. • Jacksonville, FL
Posted 10 days ago
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Mackay Communications is a rapidly growing marine electronics provider that employs 320 people and has 35 service depots in thirteen (13) countries, including every major port in the USA and Canada. For over fifty (50) years, Mackay has sold, installed, and serviced navigation and communication equipment onboard commercial and naval ships, in all major ports in the United States and internationally.
We currently have the following opening in our Jacksonville, FL location: Inside Sales Support – Government Team.
Inside Sales Support Job Description:
The Inside Sales Support position supports the Government team by performing a wide variety of tasks related to federal contracts and sales as well as standard administrative duties. These responsibilities range from providing administrative support to handling pricing requests for bids, submitting quotes, and developing customer relationships. The ideal candidate will be self-motivated and has the proven ability to work independently and multitask in a faced-paced environment.
Inside Sales Support Responsibilities include:
Respond to telephone and email inquiries.
Match incoming orders against corresponding paperwork to ensure completeness
Maintain Excel / Access databases, tracking of sold terminals and airtime renewals
Coordinate distribution of daily incoming / outgoing mail.
Data entry into Microsoft DSL and Wide Area Work Flow (U.S. Government System)
Process, mail and email weekly billing invoices
Maintain logs for vacations and time off and forward biweekly time sheets to Payroll
May be required to travel 1-2 weeks per year to attend sales meetings or represent the company.
Ensures excellent customer satisfaction by full follow-up through the sales cycle and beyond.
Assists supervisor with inside sales related tasks including but not limited to: quotations, ordering materials, preparing shipments, creating packing lists, etc.
Researches and locates items the customer is seeking.
Other duties as needed.
- Associate degree or equivalent experience with Government Contracts.
- 2+ Years of Sales experience.
- Excellent phone etiquette, communication, spelling and grammar skills.
- Demonstrated organizational skills
- Professional appearance, dependable, takes ownership of his/her responsibilities.
- Proficient at multi-tasking and working well under pressure.
- Computer proficiency in Microsoft Office programs including Excel and Word
Mackay offers a competitive salary with overtime and performance bonus in addition to health insurance, paid time off, 401(k) and company-paid pension plan. Mackay is an EEO employer, a veterans-friendly organization, and veterans with the above qualifications are encouraged to apply. Candidates must be legally authorized to work in the U.S. and pass a thorough background check.