and evaluates effectiveness of policies and procedures for clinical services
through routine visits to facilities, education, observation and discussion
with facility staff.
weekly updates related to facility visits, remote medical record reviews and
communication with center staff to the Senior Clinical Services Specialists and
Chief Clinical Officer.
in person with center-specific Administrator, Director of Nursing and other
appropriate department managers on the outcome of each center visit and
provides a written synopsis of the visit to the Senior Clinical Services
Specialists and the Chief Clinical Officer. Collaborates with center staff to
develop an action plan to address identified opportunities for improvement.
corporate quality assurance surveys (Clinical Audits) in each center as
directed by the Senior Clinical Services Specialists or Chief Clinical Officer.
Service Excellence activities and any Service Concerns generated. Schedules attendance at center-based Quality
Assurance meetings and attends at least quarterly.
center QI/QM and 5 STAR results and works with center staff to improve quality
of care through these measures, including by remote electronic medical record
center-specific survey results and Relias Learning to further determine focus
for site visits. Assists Center Leadership in developing plans of action to
Assists the assigned centers in assuring
compliance with regulations relating to MDS and Care Plans and communicates
opportunities for improvement with the Senior Clinical Services Specialists,
the Chief Clinical Officer and the Corporate RAI Director.
the centers in assuring compliance with federal, state, and local regulations
related to clinical services. Provides support to the center staff before,
during, and after regulatory surveys.
centers in the development of a plan of correction (POC) to address
deficiencies cited during federal, state, and local inspections and internal
audits. Provides assistance to the center administrative staff in the presentation
of the POC to the Chief Clinical Officer and the appropriate Directors of
Operations. Provides POC allegation of
compliance and audit oversight and reports findings to the Chief Clinical
the organization and the assigned centers in monitoring and developing new
systems to improve quality of care and life for patients and residents.
nursing leadership through on-going training and provides orientation to new
Directors of Nursing, Assistant Directors of Nursing, and other members of the
nursing administrative team. Assesses and recommends center-specific training
development opportunities to the Senior Clinical Services Specialists and the
Chief Clinical Officer.
regular on-site and remote support and guidance to the Directors of Nursing as
they face the challenges of performing their daily tasks including clinical,
financial, and human resource management.
technical assistance to direct care staff as needed to improve the efficiency
and effectiveness of clinical services.
technical assistance to direct care staff as needed in the use of the
electronic medical record (EMR) system. Assists Nursing Administration in the
monitoring of clinical activities and related documentation through management
programs available in the EMR.
education and guidance to clinical staff before, during and after start-up of
new facilities including policies and procedures, orienting of clinical staff
related to EMR software, use of equipment and supplies and facility set up.
in scheduling and ability to travel is required.
Promote and demonstrate a Service
Perform other duties as assigned within
the scope of the position.