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Customer Service Representative

The Computer Merchant, Ltd Madison Contractor
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Customer Service Representative

The job is for an Eligibility Processor.
The individual will be entering data based on applications/renewals/supporting documentation to determine if a member is eligible for Title XIX programs that include but are not limited to Badgercare and Food Share.
Incoming and outgoing calls, scanning, validation, and other duties as assigned.



Equal Opportunity Employer Veterans/Disabled

Top Technical skills required:
• Income Maintenance/Medicaid (highly preferred)
• Data Entry/Processing; Multi-line phone

Top Soft Skills required:
• Customer service
• Excellent communication with internal and external stakeholders
• Adaptability

Skills required

Customer Service
Operate Cash Register
Identify Customer Need
Resolve Customer Issue
Retention Management
Help Customer

Location

Salary Estimator

Based on Job Title, Location and Skills
$51K
Below Avg. Average Above Avg.

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Customer Service Representative
Estimated Salary: $64K
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Job ID: 19-02124

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The Computer Merchant was founded in 1980 by John Danieli, a former Marine Corps database programmer, to help businesses and institutions meet the complex challenges of the technology revolution. Central to our company's mission was providing clients with unparalleled IT solutions and staffing services. John's perseverance in building lasting relationships based on knowledge, quality, commitment and responsiveness remains intact today. John continues to serve as President and CEO of the company.

Over the course of the past 25 years our company has refined its Service Advantage Platform to consistently deliver critical IT solutions and staffing expertise with the fastest response time in the industry. We have maintained a comprehensive database of our technical engagements and leveraged the collective knowledge of our consultant network to define and deliver best solutions and strategies.

Today, The Computer Merchant operates nationwide through regional hubs with access to our centralized network of highly skilled consultants. Our company has become a preferred service provider to the world's leading IT integration firms, corporations and institutions.

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