Express Employment Professionals in Center City Philadelphia is looking to build a team of Customer Service/Call Center Representatives to work for a client that is associated with the Philadelphia Parking Authority. Candidates must have excellent interpersonal skills, great patience, good computer skills, and the ability to work full time hours. ALL CANDIDATES MUST HAVE AT LEAST 18 MONTHS CONSECUTIVE CALL CENTER EXPERIENCE TO BE CONSIDERED FOR THIS POSITION.
Provide assistant to customers via telephone and correspondence in a timely manner.
Accurately handle complaints concerning tickets or services rendered in a professional and courteous manner.
Accurately process, document and record mail correspondence.
Research and review correspondence to assess action to be taken.
Prepares paperwork for processing of refund due to customers.
Perform other duties as assigned.
Must have the availability to work between the hours of 12:00 p.m. - 8:00 p.m.
High School Diploma or general education degree.
Must have at least 18 month consecutive call center experience.
Help us improve CareerBuilder by providing feedback about this job:
Report this job
Report this Job
Once a job has been reported, we will investigate it further. If you require a response, submit your question or concern to ourTrust and Site Security Team
privacy and protection,
when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction.Learn more.
By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder
Terms and Conditions
for use of our website. To use our website, you must agree with the
Terms and Conditions
and both meet and comply with their provisions.
Express Employment Professionals is one of the top staffing companies in the U.S. and Canada. Every day, we help people find jobs and provide workforce solutions to businesses. Express has more than 780 franchise locations that provide a full range of employment solutions that include full-time, temporary, and part-time employment in a wide range of positions, including professional, commercial, and administrative.