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Customer Service Representative job in Austin at Black Ops

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Customer Service Representative at Black Ops

Customer Service Representative

Black Ops Austin, TX Full-Time
$32,000.00 - $35,000.00 / year
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We're searching for diligent candidates searching for a superb Entry Level Customer Service Representative job with real development potential!

Our mission is to foster and sustain true relationships with our customers and investors through great customer service.


Because of our positive mindset, integrity , accountability, and desire for growth, we have emerged as the region 's leading management advisory agency. These same capabilities are just what we're searching for in our Customer Service Representative. For optimal efficiency, we choose to coach and improve our Customer service employees. We remain devoted to providing the best level of support to our consumers and affiliates. Unlike big large corporations, we are committed to personalized focus, which strategically places us in a situation to maximize customer retention and close the divide amongst our rivals.

#COVID-19

Customer Service Representative Responsibilities

  • Work closely with marketing teams to keep up-to-date on new goods, programs, promotional campaigns and regulations

  • communicate directly with consumers in a polite and respectful way when listening carefully to their questions.

  • Deliver appropriate strategies and help to guarantee that no client is disappointed.

  • Manage sensitive client details with respect and vigilance

  • Greeting, approving, suggesting products and services, and closing clients.

  • Propose fields of enhancement for management personnel to boost customer loyalty

Customer Service Representative Requirements :

  • High School Diploma or GED

  • Experience in customer service, retail, hospitality, restaurant or sales

  • ability to adapt to change and function in a fast-paced atmosphere

  • Good mindset and willingness to be flexible when dealing with clients and providing customer service

  • Team participant who is able to also work individually

  • Exceptional customer service attitude and good leadership abilities that build meaningful interactions with other team members, customers, and clients.


The atmosphere of our business and the team sense of unity that Black Ops has created collectively can not go overlooked. We strive to cultivate professional and personal relationships within and outside our workplaces by providing team nights, and networking events.

Recommended Skills

Customer Service
Explain Benefit
Help Customer
Identify Customer Need
Resolve Concern
Resolve Request
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