- Communication Proficiency.
- Problem Solving.
- Technical Capacity.
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.
This is a full-time position
Required Education and Experience
Six years of related work experience.
Preferred Education and Experience
Relevant management experience.
Able to translate "tech talk" into a format that can be understood by those who are not comfortable with technical language
Courteously, reliably and quickly provide support to end users both over the phone and in person following established protocols for troubleshooting and resolution.
Windows Server 2012 & 2016
ServiceNow or ManageEngine
Layer 3 switch management (Cisco, Aruba)