Icon hamburger
What job do you want?
Apply to this job.
Think you're the perfect candidate?
Apply Now

You’re being taken to an external site to apply.

Enter your email below to receive job recommendations for similar positions.

Technical Service Engineer

Mican Technologies Mechanicsburg Full-Time
Apply Now

Job Description: The Technical Service Engineer handles installations, upgrades, testing, configuration and/or maintenance for assigned systems and equipment.  Provides guidance to customers on function, usage, and operation of IT products and services.  Troubleshoots and resolves issues and participates on special projects as assigned.  Accountable for research, design, selection, implementation and deployment of technology products and services to meet business needs.

•    Handle complex, non-routine and escalated systems administration tickets and tasks

•    Monitors systems and performs maintenance and provisioning support for hardware, such as telecommunication equipment, printers, software and video/audio equipment as assigned

•    Develop and maintain operational processes and procedures

•    Gathers and analyzes business requirements to recommend existing design technology solutions that will meet business needs which may include changing or modifying existing systems or researching vendor solutions.

•    Responsible for implementation and deployment of technology design including troubleshooting and resolving issues, developing procedures and documentation.

•    Assist other IT areas supporting issues on infrastructure devices

•    Troubleshoot and repair hardware and software issues according to documented procedures

•    Ensure accurate asset management and tracking

•    May provide backup help desk support as needed

•    Leads or participates in projects and initiatives as assigned

•    May support and participate in Disaster Recovery initiatives

•    Other duties as assigned


•    2 or more years of progressive experience with provisioning and troubleshooting technology equipment or equivalent combination of transferable experience and education.

•    Must have extensive computer operations knowledge and experience.

•    Ability to manage tasks independently and take ownership of responsibilities

•    Ability to learn from mistakes and apply constructive feedback to improve performance

•    Ability to communicate technical information clearly and articulately

•    Ability to adapt to a rapidly changing environment

•    High critical thinking skills to evaluate alternatives and present solutions that are consistent with business objectives and strategy

•    Ability to travel as needed

•    Required ability to move, bend and carry computer equipment up to 25lbs.

•    Required ability to climb ladders & physically be able to move computer equipment to various locations across building campus/environment without assistance.

Must be able to work directly as a W-2

Bachelor’s degree in an IT related field or equivalent work experience

Skills required

Product Quality Assurance
Apply to this job.
Think you're the perfect candidate?
Apply Now

Help us improve CareerBuilder by providing feedback about this job: Report this job

Report this Job

Once a job has been reported, we will investigate it further. If you require a response, submit your question or concern to our Trust and Site Security Team


For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.

By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.

MICAN is an IT Development and Consulting Firm providing Professional Services and Solutions to Fortune 500 customers nationwide in various industries including: Financial Services, Telecommunications & Utilities, Health Care, Insurance, and Manufacturing.

MICAN was founded on the principle that success is derived from delivering high quality service while being responsible, flexible, and innovative.

MICAN invests in people and resources with a single goal: To provide our customers with the highest quality service in the most responsive manner.

View the full profile