Create a Job Alert.

Enter your email below to save this search and receive job recommendations for similar positions.
Thank you. We'll send jobs matching these to
You already suscribed to this job alert.
0 suggestions are available, use up and down arrow to navigate them
What job do you want?

Retention Specialist Athens, GA M-F, 8am-5pm $13/hr.-$15/hr. job in Athens at Express Employment Professionals – Headquarters

Create Job Alert.

Get similar jobs sent to your email

List of Jobs

Apply to this job.
Think you're the perfect candidate?
Apply Now
Retention Specialist Athens, GA  M-F, 8am-5pm $13/hr.-$15/hr. at Express Employment Professionals – Headquarters

Retention Specialist Athens, GA M-F, 8am-5pm $13/hr.-$15/hr.

Express Employment Professionals – Headquarters Athens, GA Full Time
$13.00 - $15.00/Hour
Apply Now

A pest control company in Athens, GA is looking for a retention specialist for their Sentricon and Termite department. This role will build and maintain relationships with the purpose of educating employees and customers on Sentricon and Termite services and warranties.

General Duties :

  • Build and maintain relationships with new and existing customers
  • Audit Sentricon and liquid termite reports and follow up with customers on the importance of retaining their warranty
  • Preform quality assurance audits for Sentricon data entry
  • Monitor and analyze reports to create accountability in the Customer Service Department and communicate finds to Management Staff
  • Research county and property tax records for new homeowners information
  • Follow up on pretreated properties and interact with builders
  • Responsible for processing New Homeowner Packets
  • interact with Termite and Universal Technicians as needed
  • Work directly with CSR's on renewal retention procedures
  • Special projects or reporting as they arise
  • Backup Wildlife and Termite Admin Specialist

Requirements :

  • One year of previous customer service experience
  • Experience with route customer service experience preferred
  • Proficient in Microsoft Office Suite
  • Proven ability for honesty, respect, and trustworthiness
  • Excellent phone etiquette
  • Detail orientation
  • Problem solving skills

If interested, please send updated resume to [ Link removed ] - Click here to apply to Retention Specialist Athens, GA M-F, 8am-5pm $13/hr.-$15/hr.

  • Maintain and administer hr processes
  • Conduct data entry for hr and payroll systems
  • Troubleshoot employees with benefit related employee relations issues
  • Facilitate new-employee orientation programs
  • Participate in new employee orientation processes
  • Assisting with employee relations matters
  • Prepare new-employee files and new-hire paperwork
  • Assist with staffing, benefits and employee relations
  • Processing employee information and maintaining employee records within the HRIS
  • Resolve employee issues and questions such as payroll, benefits
  • Maintain human resource information system and employee database
  • Conduct benefits orientation for new hires
  • Maintain employee information in HRIS
  • Maintain monthly employee benefit changes report
  • Prepare internal employee communications regarding compensation, benefits, or company policies
  • Update company-wide programs that include new employee orientation, employment law training
  • Participate in recruitment of temporary employees
  • Recruiting, onboarding, benefits administration, and employee relations
  • Respond to questions from associates with respect to hr and/or payroll programs
  • Verify employee information processed by automated human resources systems

Recommended Skills

Review Resume
Communicating With Candidates
Apply to this job.
Think you're the perfect candidate?
Apply Now

Help us improve CareerBuilder by providing feedback about this job:

CareerBuilder TIP

For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.

By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.