Skip navigation
Unable to save this job. Please try again later.


Email this Job to Yourself or a Friend

To begin the application process, please enter your email address.

Company Contact Info

  • Boston, MA
  • Jessica Marmion

Already have an account?

Sign in to apply with your saved resumes.

New to CareerBuilder?

Don't have an account? Continue as a guest!

Sorry, we cannot save or unsave this job right now.

Report this Job

Trust and Site Security Team.

Don't miss out on new jobs!

Get the latest General Manager jobs in Boston, MA delivered directly to your inbox. You can unsubscribe at any time.

Saving Your Job Alert

Job Alert Saved!

Could not save Job Alert!

You have too many Job Alerts!

This email address has reached the maximum of 5 email alerts. To create a new alert, you will need to log into your email and unsubscribe from at least one.

Sign Up

or   Sign In Here
Password Must Contain
8 to 15 characters
1 uppercase letter
1 number or symbol
1 lowercase letter
Create an Account with CareerBuilder to save jobs & unlock these great features
See similar job titles and skills to help you make your next move
Upload a resume and become visible to Hiring Managers and Employers
Compare Salary Information to see where you stand amongst your peers
Easily Quick Apply to jobs with just one click!

Email Send Failed!

General Manager

Mitchell Gold + Bob Williams • Boston, MA

Posted 9 days ago

Job Snapshot

Retail, Fashion - Apparel - Textile
Retail, Management, Sales

Job Description

General Manager

Location: Natick, MA

Position Type: Sales, Retail, Design, Store Manager


The General Manager will be responsible for all aspects of leading a successful retail business. This includes, but is not limited to, overseeing efforts to meet and exceed sales plans, recruiting efforts, inventory control, media planning/buying, facility management, and maintaining visual requirements. A primary focus for the General Manager will be leading, coaching and counseling all members of the store staff and leading the store team with an entrepreneurial mindset to meet/exceed sales plans.



  • Inspire, motivate and encourage teamwork
  • Provide leadership, focus and direction for sales staff
  • Create a positive work environment through coaching, mentoring, and ensuring all personnel policies are followed
  • Initiate any disciplinary action deemed necessary and maintain proper documentation
  • Ensure best practices are being applied and successful metrics are achieved
  • Recruit, interview and train new hires
  • Maintain operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures
  • Plan and lead staff meetings
  • Plan local media schedule by developing relationships with brand appropriate publications, negotiating best rates and maximizing exposure within budgets


  • Delegate tasks to sales staff and ensure completion by following up regularly
  • Supervise accuracy of time sheets, making adjustments where necessary
  • Supervise physical inventory, cycle counts and receiving purchase orders
  • Oversee customer service issues, offering advice and options to keep the customer happy
  • Maintain store appearance and product presentation to company's standards
  • Maintain rewarding relationships with vendors and ensure contractual obligations are met/achieved


  • Guide team and implement sales strategies
  • Share extensive knowledge of MG+BW collections with clients as well as staff
  • Provide support to store management and associates during peak periods or when scheduling conflicts arise.
  • Sell merchandise alongside sales staff and provide in-home design services for clientele
  • Shop competition and keep up to date on competitive issues
  • Utilize company reports to react to trends and drive business
  • Responsible for analyzing sales data and composing a weekly recap to Director of Stores on sales performance

Job Requirements


Ideal candidates will be operationally savvy, detail-oriented, and possess prior home furnishings experience, with expertise in offering superior levels of customer service. Candidates should have flexibility to work varying shifts, including nights, weekends, holidays and occasional 6-day work weeks

  • Bachelor's degree or equivalent work experience
  • Retail management experience
  • Strong problem-solving, leadership and multitasking abilities
  • The ability to work under pressure and handle challenging situations
  • Excellent customer service, organizational, public speaking, and written/verbal communication skills
  • Well groomed, customer friendly, energetic, and highly organized
  • Proficiency with spreadsheet, word processing, email and internet software
  • Ability to provide 24/7 on-call support for alarms and emergencies
  • Ability to lift/move up to 50 lbs

Skill Preferences

  • Sales experience with luxury brands, preferred
  • Background in home furnishings sales, preferred
  • Interior design background, preferred
  • Experience with Mitchell Gold + Bob Williams product a plus
  • Knowledge of Storis POS system a plus
  • Knowledge of Icovia room planning software a plus

Compensations and Benefits:

We offer a wide range of career opportunities with excellent benefits. Above all, we're looking for passionate, talented, hard-working, nice people with great taste to help us build this brand we love.

  • Competitive salary + performance incentives
  • 401k with company match
  • Participation in company health (medical, dental) insurance plans. Supplemental insurance offered
  • Promote work/life balance including paid time off and paid holidays
  • Commuter Benefits Program
  • Scholarship Program

We not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, pregnancy, military status, or any other characteristic protected by law.

Help us improve CareerBuilder by providing feedback about this job: Report this Job.
For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.
By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.
Don't miss out on new jobs like this
Get the latest jobs delivered to your inbox. Unsubscribe at any time.

Saving Your Job Alert

Job Alert Created

Well, this is embarrassing. We are having trouble saving your search. You can try again or come back at a later time.

Maximum Email Alerts

This email address has reached the maximum of 5 email alerts. To create a new alert, you will need to log into your email and unsubscribe from at least one.