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Renewal Telesales Agent job in Atlanta at Direct Energy

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Renewal Telesales Agent at Direct Energy

Renewal Telesales Agent

Direct Energy Work From Home Full Time
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The HWA Renewal Telesales Agent is directly responsible for working with 1st Year Real Estate and will be responsible for selling the benefits of the HWA portfolio of plans to get the customer to renew with HWA.


Duties & Responsibilities:

  • Telesales efforts will also include the sale of additional HWA or affiliate company products & services with both new and existing clients.
  • Initiates and answers inbound and/or outbound sales contact directly from/to prospective and/or existing customers
  • Accepts orders, closes sales, maintains customer records, and completes required documentation.
  • Identifies and qualifies prospective customers and records sales prospecting activity in computer-based tracking systems
  • May have an individual or team sales quota and is likely to have a target earnings bonus or sales incentive opportunity
  •  

Requirements:

  • Entry-level sales experience is strongly preferre, but not required
  • 1-3 years of customer service experience and/or training required, or an equivalent combination of education and experience
  • Must display a customer focus mentality
  • Knowledge of and ability to apply product solutio n to meet customer needs
  • Must possess negotiation skills; strong ability to close all facets of the sales process
  • Must possess excellent verbal and written communication skills
  • Computer skills (Microsoft Word, Excel, Outlook)

Recommended Skills

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Customer Service
Sales

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Job ID: R0004859

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