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Full Time Customer Service Representative - Essential Services! at Eminent

Full Time Customer Service Representative - Essential Services!

Eminent Little Rock, AR (Onsite) Full-Time
$37,200 - $45,600/Year
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Eminent is an outsourced marketing agency looking for a full-time Entry Level Customer Service Representative to join our Little Rock office on a permanent basis.

You will work with our Client Associates and various product specialists , as well as mid-office and operations teams, to deliver a seamless a nd integrated experience to consumers across our client portfolio.

This role offers you the opportunity to work in a national firm that offers excellent career progression.

Core Responsibilities:

  • Provide high-quality service to each of our clients

  • Maintain client confidentiality at all times

  • Manage daily client transactions and inquiries accurately, within established deadlines, operating within our Standard Operational Procedures

  • Communicates clearly with staff in a timely and professional manner

  • Identify any customer issues and escalate to our Client Associate team in order to close or provide advice to the client

If your background experience and skill set meet the requirements for our Customer Service Representative, apply today!

Essential Skills:

  • Clear written and verbal communication skills

  • 1+ years of prior experience is preferred

  • Strong relationship management skills

  • Ability to adapt to a rapidly changing business and technology environment, and to utilize all available tools and resources to service clients as efficiently as possible

  • Business acumen in the marketing and client relations field is preferred

  • Must understand and comply with applicable regulations and standard operational procedures

  • Must ensure that all transactions are executed properly and meet compliance guidelines

Recommended Skills

  • Customer Service
  • Customer Support
  • Help Customer
  • Identify Customer Need
  • Resolve Customer Issue
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