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Selling Sales Manager at La-Z-Boy Furniture Galleries

Selling Sales Manager

La-Z-Boy Furniture Galleries Toledo, OH Full-Time
$45,000.00 - $75,000.00 / year
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BASIC FUNCTION:



Responsible for achieving store sales goals by utilizing exceptional customer service and knowledge of La-Z-Boy products and services. Strives to build long-term customer relationships that will lead to increased sales and profitability. Lead the Sales Associate team to achieve sales objectives, store standards and other duties to create a world class operation.

KEY RESPONSIBILITES:


Drive Sales

  • Consistently achieve store sales goals by personally selling the furniture and accessories and services offered by La-Z-Boy
  • Team with Store Manager, Designer and Sales Associates to promote In-Home Design Sales program and drive store sales
  • Maximize store promotions, marketing initiatives, and grass roots programs

People Development

  • Train, coach and develop Sales Associates on product knowledge and selling skills to achieve store sales goals
  • Create a positive and exciting working environment for all store associates
  • Lead by example on the retail sales floor

Effective Manager on Duty (MOD)

  • Champion and role model the La-Z-Boy selling process (Comfort Process) by overseeing the interaction with each and every client within the furniture gallery
  • Know what is happening on the floor at all times. Be willing and able to jump into every sale and close it
  • Show a sense urgency, enthusiasm and excitement with the staff and customers

Customer Focus a Top Priority

  •  Ensure that each La-Z-Boy customer has an informative and positive experience by using good customer service skills, knowledge of products and services and product demonstrations
  • Make sound business decisions to deliver customer satisfaction and promote team environment

 Ensure that each La-Z-Boy customer has an informative and positive experience by using good customer service skills, knowledge of products and services and product demonstrations


Operational Excellence



  • Adhere to operational procedures and guidelines outlined by the Company and other duties assigned by the management
  • Accurately complete order information, collect deposits and fees, keep orderly customer records, and research customer payments and deliveries
  • Responsible for opening and closing of the store
  • Maintain store cleanliness, appearance, and standards. This includes, but is not limited to, maintenance of showroom displays, tagging, and facilities

  • Other various duties as assigned

MINIMUM QUALIFICATIONS:



  • High School Diploma or equivalent is required. Bachelor’s degree in Business or related field is preferred.
  • Two (2) or more years sales experience with a proven track record of success is preferred
  • Previous supervisory experience is a preferred 
  •  Proficient in the use of Microsoft Office, including Word, Excel and Outlook
  • Excellent communication, customer service, and organizational skills
  • Initiative to meet assigned goals, missions and objectives
  • Strong interpersonal skills to effectively communicate and build rapport
  • Ability to effectively manage time and conflicting priorities
  • Strong attention to detail
  • Ability to work the schedule and hours dictated by business needs, to include evenings, weekends and holidays

SUPERVISORY RESPONSIBILITIES: Assist with coaching and mentoring sales associates.

Recommended skills

Create Sale Plan
Cultivating Long Term Relationships
Identifying New Prospects
Implement Sale Strategy
Manage Sale Team
Sales Process Training

About the company

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