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Company Contact Info
2379 Beville Road
Daytona Beach, FL 32119
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ICI Homes • Daytona Beach, FL
Posted 2 months ago
ICI Homes is currently seeking to hire a Warranty Coordinator who will interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. The ideal candidate must possess great customer service skills, be extremely organized, detailed and able to multitask.
· Correspond with homeowners as necessary to gather information and follow-up as required (verbal and/or written correspondence may apply)
· Answer and address customer service calls
· Data entry into our tracking system
· Distribute work order requests to the responsible field representative
· Assist field personnel in contacting subcontractors for repairs
· File all completed work orders
· Track all correspondence with homeowners
ICI Homes offers competitive salary and a comprehensive benefits package. If interested, please send resume in word or pdf format to firstname.lastname@example.org
EOE / DFWP
Note to Job Seekers: No telephone calls please. Your resume will be reviewed and qualified candidates will be contacted in the event that there is a potential match. Thank you.
A. High school diploma or equivalent required
B. Minimum 2 years related experience in customer service/call center
C. Microsoft office proficient with emphasis in excel