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Customer Service Specialist at Mommy Jobs Online

Customer Service Specialist

Mommy Jobs Online Henderson, NV Full-Time/Part-Time
$24.00 - $26.00 / hour
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Mommy Jobs Online is now seeking Customer Care Representatives. Working at home can be an ideal situation from saving you money on gas & work clothes to allowing you to spend more time with your family during non-work hours. But unfortunately, most Work-at-Home Opportunities that sound too good to be true usually are.

We are looking for candidates with great customer focus, computer proficiency, good communication skills and strong attention to detail. This is a permanent, full-time position. In this role, you will be responsible for handling inbound calls from customers regarding wireless handset insurance claims.

You will:

  • Answer incoming calls from customers regarding their insurance policies
  • Walk customers through claim procedures when necessary
  • Provide 1 call resolution
  • Follow up with customers when needed either via email or callback
  • Ensure all company required procedures are followed
  • Provide pertinent and timely information to all customers


PERKS:
·
You will be an employee, not an independent contractor

· Keep the same shift for 6 months
· Two weeks of vacation, three sick days and three personal days yearly
· Two consecutive days off weekly
· Full benefits after 30 days


· Total Earning Potential: $24 - 26 per hr.


Time commitment:

Full-time openings are available and exact schedules will be discussed with each candidate, but evenings and weekends will be required. You must be able to work at your computer throughout your entire shift (minus short breaks and a lunch period) while maintaining a noise and distraction-free environment.

Required equipment:

PC running Windows 7, Windows 8, or Windows 10 with sound card, headset jack or external speakers, 2.0 ports.


To Become An Agent

*Apply at www.mommyjobsonline.com / Please reference agent id code MJOLCB when you register online.


Please allow 24 hours of processing time once you register with us.

If you have further questions please contact us at

1 (405) 418 - 6160
.

  • Minimum 1-year experience in Customer Service, Human Resources, or Payroll
  • Must have work-related experience working on a personal computer (PC), navigating through multiple computer systems and screens
  • Strong computer skills, including Microsoft Office Suite; particularly Excel
  • Learn and adapt to evolving technology needs
  • Work both independently and with a team
  • Excellent written, verbal and interpersonal communication skills
  • Ability to meet payroll deadlines; handle multiple tasks with strong attention to detail
  • High-speed internet (if remote);
  • Private work environment (if remote);
  • Maybe mandated to work from the office.

Recommended skills

Computer Literacy
Communication
Scheduling
Claims
Microsoft Windows
Customer Service
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