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Data Entry Customer Service Rep at PrideStaff

Data Entry Customer Service Rep

PrideStaff Visalia, CA Full Time
$18.00/Hour
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  • Maintains database by entering new and updated customer and account information.
  • Prepares source data for computer entry by compiling and sorting information.
  • Establishes entry priorities.
  • Processes customer and account source documents by reviewing data for deficiencies.
  • Resolves deficiencies by using standard procedures or returning incomplete documents to the team leader for resolution.
  • Enters customer and account data by inputting alphabetic and numeric information on keyboard or optical scanner according to screen format.
  • Maintains data entry requirements by following data program techniques and procedures.
  • Verifies entered customer and account data by reviewing, correcting, deleting, or reentering data.
  • Combines data from both systems when account information is incomplete.
  • Purges files to eliminate duplication of data.
  • Tests customer and account system changes and upgrades by inputting new data.
  • Secures information by completing data base backups.
  • Maintains operations by following policies and procedures and reporting needed changes.
  • Maintains customer confidence and protects operations by keeping information confidential.
  • Contributes to team effort by accomplishing related results as needed.
  • Organization skills
  • Quick typing skills
  • Attention to detail
  • Computer savvy
  • Confidentiality
  • Thoroughness

Recommended Skills

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  • Retention Management
  • Help Customer
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