Customer service representatives needed in the Baltimore and Columbia MD areas:
Open and maintain customer accounts by recording account information
Data Entry / Microsoft Word and Excel experience
Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
Maintain financial accounts by processing customer adjustments
Recommend potential products or services to management by collecting customer information and analyzing customer needs
Prepare product or service reports by collecting and analyzing customer information
Contribute to team effort by accomplishing related results as needed
Manage large amounts of incoming calls
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships of trust through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/team sales targets and call handling quotas
Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
Insurance background preferred (HIPPA)
Customer service representative top skills & proficiencies:
Help us improve CareerBuilder by providing feedback about this job:
Report this job
Report this Job
Once a job has been reported, we will investigate it further. If you require a response, submit your question or concern to ourTrust and Site Security Team
privacy and protection,
when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction.Learn more.
By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder
Terms and Conditions
for use of our website. To use our website, you must agree with the
Terms and Conditions
and both meet and comply with their provisions.
While Cornerstone Staffing has offices coast to coast, we pride ourselves on our local, friendly service. Our staffing consultants combine deep-seated staffing industry best practices with home town support.
If you’re seeking a position in finance and accounting, office and professional or a position in manufacturing or distribution, our recruitment experts will work with you to help find your next great career Whether you’re seeking a temporary position, temp to hire, or a direct hire opportunity, our dedicated team of staffing professionals is here to help you!
Awarded the “Best of Staffing” by Inavero, Cornerstone puts 7 people to work every hour! Contact us today to make the next hour yours!