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Laptop Refurbishment Technician

Heartland Customer Solutions, LLC Overland Park Full-Time
$13.00 - $15.00 / hour
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Location: US-KS-Leawood

Status: Full-time

Shift: First Shift (Day)

Hours of Operation: Monday through Friday (8:00AM to 5:00PM)

Compensation: $13.00 to $15.00 per hour

Are you searching for a challenging and rewarding occupation? Heartland Customer Solutions has career opportunities for positive individuals to help our deployment team manage the tremendous growth our company is experiencing. We are seeking motivated, technology minded candidates to join our rapidly growing department.

Primary Responsibilities

  • Diagnose and troubleshoot malfunctioning hardware
  • Recover and transfer functioning hardware
  • Use reference documents to rebuild laptops/tablets
  • Order parts and maintain inventory
  • Image and configure customer laptops/tablets
  • Perform quality inspection of all completed processes
  • Scan and use computer based systems to enter/record required data
  • Logo badge and asset tag installation
  • Laptop and Tablet Hardware integration and diagnostics
  • Arrange for shipment of customer merchandise with various carriers


  • Detail oriented
  • Quality focused
  • Effective communication skills
  • Clean-cut, professional appearance
  • Ability to work independently as well as in a team environment
  • Basic knowledge of computer components is strongly recommended
  • Ability to multi-task while working in a fast-paced environment
  • Possess good organizational and decision-making skills
  • Ability to learn new processes and procedures
  • Must be able to lift and / or move objects with a weight of 20 to 70 lbs

Applicants must be very dependable and have an excellent attendance history. Drug tests and criminal background checks will be performed. Qualified candidates must be highly motivated, show aptitude for learning as new processes are introduced, and have a strong desire for career stability. We are an electronics repair facility with an impeccable reputation and 30+ years of providing award-winning service to one of the largest corporations in America.

Our environment is challenging and positive within an exciting growth industry. Heartland Customer Solutions is an EEO/Affirmative Action employer.

Heartland Customer Solutions, LLC

14206 Overbrook Rd.

Leawood, KS 66224

Tel: (913) 685-8855 Fax (913) 685-8555

Skills required

Preventive Maintenance
Perform Repair
Installations (Manual/Mechanical)
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In May, Heartland expands and opens a third 42,000 square foot facility (known as the Jefferson Building) adjacent to the existing facilities in Leawood, KS

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