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Entry Level Customer Service Assistant at Inspire

Entry Level Customer Service Assistant

Inspire Washington, DC Full Time
$27,800.00 - $35,000.00 / year
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*This Role is not Remote*

In a nutshell: Our teams of strategists, analysts, advisers, and support specialists collaborate closely to spot and analyze customer needs and trends. In collaboration, we create and implement business plans broadly for all types of businesses. The team leads the design, planning, and implementation of national vendor programs with cross-functional collaboration among sales leadership, marketing, and business program managers.

Entry-Level Stage:

  • Work within the sales department to ensure we deliver the best solution for the client/agency.

  • Identify and advance any opportunities to improve the performance of our sales strategies.

  • Deliver a high standard of understanding and service with regard to campaign support and training.

  • Communicate with team members and/or client/agency on campaign delivery and performance results.

Role:

  • Work with 3rd party vendors for the implementation of all types of creatives (especially rich media)

  • Maintain necessary technical knowledge to understand the full campaign delivery process, enabling accurate and proficient creative QA, trafficking, and troubleshooting of all campaigns.

  • Commitment to learning how to use all internal systems and tools required to manage a campaign and to maintain an appropriate level of knowledge of those systems.

Experience:

  • Strong communication skills to provide consultative support to Sales and Agencies/Advertisers.

  • 1-2 years of experience within either the sales/marketing/communications/advertising/retail field

Other Desirable Skills/Experience:

  • Resilient and can shine in a high expectation in a fast-paced business.

  • Has the ability to talk about complex Sales Strategies

  • Ability to absorb information fast and implement changes quickly.

  • Brilliant at prioritization, decision making, and problem-solving.

  • Strong attention to detail and follow processes put in place

  • Team player and willing to go the extra mile.

Contact us today!

Recommended Skills

Advertising
Campaigns
Customer Service
Customer Service Training
Marketing
Public Relations
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