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Project Assistant

Revolution Technologies Englewood Contractor
$15.00 - $18.00 / hour
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  • Assist all department heads in working with citizens and community groups to resolve neighborhood concerns 
  • As a call-center agent, receive complaints or inquiries via telephone, electronic mail or website requests from the public and provide answers, if known or through research, or make the proper referral 
  • Conduct research and prepare correspondence in response to public inquiries 
  • Maintain knowledge of various issues surrounding the City, Mayor and Council 
  • Coordinate resources to respond to citizen’s questions and concerns 
  • Assist the department in preparation of monthly progress reports 
  • Assist with preparing and analyzing weekly and monthly reports, generated through the work management system, that monitor compliance with performance standards and inventory control 
  • Perform data entry in the work management system to initiate and update work requests and complete work requests or work orders 
  • Attend system administration meetings related to the work management system and process 
  • Performs other similar duties as assigned
  • High School diploma or GED
  • Three (3) years call center or customer service experience.
  • Basic knowledge of Microsoft Office Suite applications 
  • Ability to clearly and concisely communicate verbally and in writing with customers, office and field personnel

Preferred Qualifications 

  • Thorough knowledge of Microsoft Office Suite applications 
  • Experience utilizing work management software, such as Cartegraph 
  • Strong inter-personal relationship skills and the ability to interpret apply and explain work management procedures.

Recommended skills

Customer Service
Inventory Control
Call Centers
Data Entry
Analysis
Research

Location

Salary Details

This salary was provided in the Job Posting.
$15-$18
Hourly Salary

Career Path

See the next step in your career
Project Assistant
$15.00 - $18.00 / hour
Estimated Salary: $100K
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