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Inside Sales Representative

NGK Spark Plugs (USA), Inc. Wixom, MI Full-Time
$82,885.00 (Careerbuilder est.) What is the Careerbuilder Estimated Salary? Only about 20% of the jobs in our search results contain salary information. When a job posting doesn’t include a salary, we estimate it by looking at similar jobs in the same industry in that location. It is not necessarily endorsed by the employer and actual compensation may vary based on your experience.
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NTK Cutting Tools is now hiring for an Inside Sales Representative in our corporate headquarters in Wixom, MI. NTK Cutting Tools USA is a division of NTK Technical Ceramics, who are part of the mighty NGK Spark Plugs Corporation of Japan. Their long history and experience in ceramics materials technology has made them a world leader able to deliver quality and value to their customers.

We currently have an opening for an experienced Customer Service person who will be responsible for supporting existing and new customer accounts, and the NTK regional sales members while reporting to our Assistant Manager. This is a full-time position with hours of 8:30am-5pm M-F.

Essential Job Functions

  • Effectively communicate with customers and outside sales staff over the telephone and email.
  • Process purchase orders through ERP system.
  • Support outside sales team by preparing quotes, reports, and related sales forms.
  • Follow up on customer orders.
  • Work closely with the warehouse and inventory planning.
  • Update and maintain information in systems and files.
  • Prepare shipping documents; both local and international.
  • Prepare samples for sales staff.
  • Accept orders and products.
  • Communicate with Japan to ensure customer’s product needs are satisfied.
  • Maintain all faxed requests.
  • Send out literature to customers.
  • Process outgoing mails.
  • Adhere to company policies and procedures.
  • Adhere to all company policies and procedures and IATF16949 and ISO14000 related policies.

Qualifications

  • High school diploma or GED
  • Experience in SAP preferred
  • Minimum of 1 year experience in a customer service/customer facing role
  • Proficiency in communicating in English language
  • Strong organization skills
  • Good time management skills
  • Excellent verbal and written communication skills
  • Ability to perform addition, subtraction, and multiplication and division
  • Excellent telephone and email etiquette
  • Proficiency in MS Excel, proficiency in other MS Office software

Recommended skills

Coordinating
Sales
Time Management
Communication
Verbal Communication
Written Communication

Location

CareerBuilder Estimated Salary What is the Careerbuilder Estimated Salary? Only about 20% of the jobs in our search results contain salary information. When a job posting doesn’t include a salary, we estimate it by looking at similar jobs in the same industry in that location. It is not necessarily endorsed by the employer and actual compensation may vary based on your experience.

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What is the Careerbuilder Estimated Salary?

Only about 20% of the jobs in our search results contain salary information. When a job posting doesn’t include a salary, we estimate it by looking at similar jobs in the same industry in that location. It is not necessarily endorsed by the employer and actual compensation may vary based on your experience.
This estimation is based on Job title, Industry, Location and Skills
$82,885
Avg. Yearly Salary

Career Path

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Inside Sales Representative
$82,885.00 (Careerbuilder est.)
Estimated Salary: $89K
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