Create a Job Alert.

Enter your email below to save this search and receive job recommendations for similar positions.
Thank you. We'll send jobs matching these to
You already suscribed to this job alert.
No Thanks
US
What job do you want?

Customer Service Representative (CSR) (REMOTE) job in St. Petersburg at 1Point System LLC

Create Job Alert.

Get similar jobs sent to your email

Apply to this job.
Think you're the perfect candidate?
Apply Now

You’re being taken to an external site to apply.

Enter your email below to receive job recommendations for similar positions.
Customer Service Representative (CSR) (REMOTE) at 1Point System LLC

Customer Service Representative (CSR) (REMOTE)

1Point System LLC St Petersburg, FL & Cedar Rapids, IA, FL Full Time
Apply Now

Create Job Alert.

Get similar jobs sent to your email

Position: Customer Care Representative

Location: Cedar Rapids, IA or St Petersburg, FL (REMOTE)

Duration: Full Time

Interview mode: Phone/Skype

Qualifications

Experience in high call volume, complex inbound call center with a focus on financial services.

Superb written and verbal communication skills with ability to respond professionally under pressure.

Advance computer skills demonstrated strength with navigating multiple systems. Advanced experience in Microsoft tools.

Flexibility to work any shift between 8:00 a.m. ET- 7:00 p.m. ET Monday through Friday.

Sound judgment and excellent problem-solving skills.

Candidate has to go for 6 weeks training for FINRA certification

Responsibilities

                     Handle inbound service inquiries relating to Variable Annuity and Variable Life insurance products, varying from general questions, such as providing policy information, values, how to process transactions for withdrawals, loans, fund transfers, etc. to complex service requests.  A typical day would be to respond to approximately 30+ inbound calls per day.

                     Collaborate with other operation departments to complete customer requests as needed to provide a first call resolution and positive customer experience.

Consistently meet and exceed goals relating to quality, productivity, and net promoter score metrics

Recommended Skills

Csr
Customer Service
Customer Service Training
Inbound
Outbound Sales Skills
Sales

Recommended Jobs

Customer Service Representative (CSR) (REMOTE)
1Point System LLC St Petersburg, FL & Cedar Rapids, IA Full Time
Entry Level CSR Representative
Clearwater Solutions St. Petersburg
$40,000 - $45,000/Year
Bi-Lingual Customer Service
Express Employment Professionals - Clearwater Pinellas Park
$13.00/Hour
Apply to this job.
Think you're the perfect candidate?
Apply Now

Help us improve CareerBuilder by providing feedback about this job: Report this job

Report this Job

Once a job has been reported, we will investigate it further. If you require a response, submit your question or concern to our Trust and Site Security Team

CareerBuilder TIP

For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.

By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.