Field Service Technician being added to technical team within manufacturing client location in Kalamazoo, MI. Client company is a stable employer in a growth mode.
Work involves field trips to administer end user installations of HVAC equipment at customer location. Will involve travel primarily in the U.S. about once/week with a team and there will be some occasional air travel to Canada and Mexico occasionally with a team. Company provided tools and service vehicle.
The Field Service Technician will be expected to:
1. Be familiar with electrical and piping components and schematics.
2. Verify good HVAC equipment installation practices and standards have been used.
3. Verify equipment operation, including correct gas and electrical component operation.
4. Provide owner training to familiarize the owner with the equipment controls and maintenance requirements.
The position will also involve some factory office time spent assisting with support and troubleshooting of equipment via phone and email with customers.
The right candidate must be proficient with Microsoft Word and Excel, and employ good spelling, grammar, and written and verbal communication skills.
Should have excellent customer service skills, excellent professional communication skills, both over the phone and in person.
Should be willing and able to travel for installs, upgrades and training of equipment.
Pay is somewhat dependent upon experience.
If you have industrial HVAC experience we want to talk to you!
This company is bulking up in a lot of different areas due to growth in business so only the serious need apply.
Any mechanical and/or metal fabricating and /or airflow experience would be a plus.
Technicians familiar with machine controls are desirable.
Any familiarity with the commercial industrial HVAC industry at any level is desired!
If qualified and interested, please email resume and professional reference list to: firstname.lastname@example.org.