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Remote Call Center Representative job in Wendell at

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Remote Call Center Representative at

Remote Call Center Representative

Work From Home, NC Full-Time/Part-Time
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Qualifications and requirements

  • High school diploma or 1 month related experience/training.
  • Basic to moderate computer knowledge and keyboard skills including minimum accuracy requirements.
  • Multi-task in a high energy standard office environment.
  • What you’ll do

    • Take incoming phone calls from customers and answer questions regarding his/her account. Resolve any customer issues with their account, and partner with a manager if necessary.
    • Educate customers regarding their account, finance charges accrual, late fees, credit reporting, payment options and account management options all while annotating accounts in inter-company systems to document all interactions.
    • Work with other departments/personnel where necessary to resolve customer

Recommended Skills

  • Telephone Skills
  • Training
  • Accruals
  • Credit Reports
  • Finance
  • Multitasking
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