To begin the application process, please enter your email address.
Company Contact Info
- Phone: 508-460-6600
Sorry, we cannot save or unsave this job right now.
Report this Job
Saving Your Job Alert
Job Alert Saved!
Could not save Job Alert!
You have too many Job Alerts!
This email address has reached the maximum of 5 email alerts. To create a new alert, you will need to log into your email and unsubscribe from at least one.
Email Send Failed!
Call Center Customer Service Representative
Complete Staffing Solutions, Inc • Auburn, MA
Posted 22 days ago
Get facts about other applicants with a CareerBuilder Account
- Process telephone inquiries, fax information/applications to customer if required.
- Perform account maintenance.
- Research overcharges and submit for adjustment.
- Provide assistance to process/update expired credit cards, options changes, etc.
- Prepare reports to include daily Phone Call Log.
- Cash out and prepare deposit at end of shift.
- Work a rotating weekend schedule, one month on/one month off as scheduled or as required based on operational needs.
- File applications and other paper work as necessary.
- Responsible for meeting weekly call handling metrics.
- Responsible for maintaining a weekly average “Not Ready” of 15% or less.
- Prepared to take calls and/or start workday exactly at start of shift. Computer is to be logged in and phone is open and ready to take a call precisely at the beginning of a shift.
Pass Background Check/ Drug Screen
Have Reliable Transportation
Reliable, Professional Personality
Customer Service or Retail background is a plus