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Service Dispatcher job in Citrus Heights at River City Staffing Group

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Service Dispatcher at River City Staffing Group

Service Dispatcher

River City Staffing Group South Sacramento, CA Full-Time
$45,000 - $50,000/Year
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Service Dispatcher needed in the South Sacramento area for a dynamic, locally owned, fast-growing company in the construction industry. This is a newly created position that offers a great opportunity for someone who wants to get in on the ground floor with unlimited possibilities. A direct hire opportunity with outstanding benefits.


EXPERIENCE RCS

River City Staffing, Inc. (RCS) specializes in the placement of highly skilled administrative and finance and accounting professionals. Whether you are seeking temporary placement, temp to hire or direct hire opportunities, RCS has built our reputation on adding value to each and every candidate we meet. At RCS, you will experience expertise, consultation, follow up, advocacy, partnership and so much more. Contact us today! www.rivercitystaffing.com

Responsibilities:

Answer phone and email service requests and communicate response date and time with customers.

Create new work orders for service requests and schedule technicians accordingly.  

Assist Technicians with preventive maintenance scheduling when required.  

Set and manage the daily schedule for service technicians based on service requests, routine maintenance, and projects.

Follow up with customers to confirm that work performed was completed to their satisfaction.


Requirements:

Proficient with Microsoft Office (Excel, Word, Outlook and Project).

Knowledge of Vista Viewpoint or FieldAcess a plus but not required.

Two to three years’ experience in similar service dispatch roles and/or related functions.

Excellent organizational skills.

Strong communication skills.


Must be able to clear a thorough drug screening and criminal background check, provide a minimum of two supervisory references and proper documentation to verify eligibility to work in the USA.

Other compliance factors may be involved, depending on position including COVID Vaccination/Boosters. River City Staffing is an Equal Opportunity Employer.

Recommended Skills

  • Customer Service
  • Dispatching
  • Order Processing
  • Problem Solving
  • Reception
  • Scheduling
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