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Customer Service Representative at Ascendo Resources

Customer Service Representative

Ascendo Resources Phoenix, AZ Full Time
$40,000 - $42,000/Year
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Grow Your Career With a Top-Tier Bank!

Are you looking for an opportunity that will provide you with a chance to grow in the finance industry? This role will provide excellent customer service to clients and support a variety of different teams. You will be challenged each day in this role and will be able to impact clients each day.

DUTIES / RESPONSIBILITIES / ESSENTIAL FUNCTIONS:

  • Provide excellent customer service
  • Assist participants through the navigation of the website
  • Create impactful solutions for clients

Required Qualifications:

  • 2+ years of customer service experience

Desired Qualifications:

  • BS/BA degree
  • Contact center experience
  • Financial services experience

Base Salary Range

$40,000

If interested, contact Lane Guedry at

704.903.6380
  • Handle incoming customer service calls
  • Dispatch incoming customer phone calls
  • Accept customer calls and return customer
  • Maintain customer service related information for customer accounts
  • Ensure quality customer service and customer satisfaction
  • Maintain customer service voicemail and return customer calls
  • Provide customers with superior customer service
  • Provide customer service for internal customers
  • Capturing customer information and answering customer inquiries
  • Resolve inbound customer calls regarding account
  • Take customer orders and provide high-quality customer service
  • Make out going customer service calls
  • Work with customer service manager to ensure proper customer service
  • Resolve any customer service issues
  • Answering inbound calls and providing excellent customer service
  • Provide customer support and handling customer inquiries
  • Combining excellent customer service skills
  • Assure quality customer service to all customers
  • Provide exceptional customer service to all customers
  • Provide superior customer service with all customer interactions

Recommended Skills

  • Customer Service
  • Identify Customer Need
  • Microsoft Office
  • Resolve Request

About the company

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