Start Date: 8/26/19 Start Time: 9:00 AM Training from 8/26/19 - 9/6/19. Training hours: 9:00 AM - 5:30 PM. Staggered shifts between 9:00 AM - 9:00 PM once training complete. Some Saturdays expected from 9:00 AM - 5:30 PM.
Make outbound calls to current and prospective MetLife Auto and Home customers in order to connect to licensed agents who will close the business. Outbound Representative may also take inbound calls and process information according to established policy and procedure. Uses computerized systems to track, troubleshoot and gather information while tracking and reporting consistent issues or problems. Handles interactions with customers that may be non-routine and multiple situations which may require adaptation of response or advanced problem solving techniques.
Sales, customer service, and call center experience preferred but not required. Ability to work without supervision. Able to handle multiple systems and screens simultaneously.
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Since 1964 On a journey around the world during the early 1960s, Bernard "Bernie" Howroyd had to work odd jobs in order to pay his way forward—selling encyclopedias in Australia to chocolates in Canada. Through these varied encounters, an incredible insight started to form in young Bernie’s mind: “No matter where people are from, no matter what language they speak, everyone deserves to be heard and respected.” Inspired and driven by this realization, he took that insight and started AppleOne Employment Services in Los Angeles in 1964. Hiring Made Human We at AppleOne have one true belief. We believe in people. Since 1964, we have connected the best people, their talents, skills, career goals, and aspirations with the best companies. We are "Career Gurus." We are "People-People." Let us introduce you! AppleOne is part of the ActOne Family of Companies. Across our company groups—A-Check Global, AgileOne, and ATIMS—we are able to provide comprehensive services and technologies to our enterprise partners. Our integrity and quality of service is recognized by our ISO-9001:2008, IMAGE, and WMBE Certifications. We have serviced Federal government over the years (including direct with FEMA). We are DCAA compliant. Recently, we formed a new corporation (ActOne Government Solutions, Inc.) specifically to service Federal government contracts.