Icon hamburger
US
What job do you want?
Apply to this job.
Think you're the perfect candidate?
Apply Now
Thumsup

You’re being taken to an external site to apply.

Enter your email below to receive job recommendations for similar positions.
Mzg8j76f3dv729j9hfx

Customer Service Representative

ClearOne Advantage, LLC Baltimore Full-Time
Apply Now

ClearOne Advantage is looking for high-energy, customer service minded individuals to join our growing Customer Loyalty Group. If you like to work in a fast pace environment where the day goes by quick, you are able to help people and enjoy making a positive impact, then this career opportunity is the perfect fit!

Clients are already enrolled and are seeking assistance while in our program. We are seeking compassionate team members who want to work as an advocate for our clients and provide them with excellent customer service.

Perks:

  • Competitive base pay + monthly bonus!
  • Work from home eligibility
  • Great location, right on the water in the Canton Crossing Tower
  • Casual and fun work environment!

Duties:

  • Provide clients with excellent customer service via phone
  • Manage multiple projects and provide guidance to customers and staff
  • Resolve customer issues and build rapport with current and potential clients
  • Assist with custom business processes, workflows, and contracts
  • Provide clients with welcome calls into the program
  • Provide an update on account status
  • Must have 2-3 years experience as a customer service representative
  • Ability to successfully multi-task, work in fast pace environment and manage accounts
  • Must be computer literate with the ability to input and retrieve data from CRM systems
  • Ability to write professional and informative email correspondence
  • Establish and maintain strong working relationships with internal and external clientele
  • Must be proficient in Microsoft Word, Excel and Outlook
  • Proven track record of maintaining, prospecting and developing an account base

Recommended skills

Client Rapport
Receptive
Microsoft Outlook
Loyalty Programs
Customer Service
Computer Literacy

Location

Salary Estimator

Based on Job Title, Location and Skills
$36K
Below Avg. Average Above Avg.

Career Path

See the next step in your career
Customer Service Representative
Estimated Salary: $69K
Apply to this job.
Think you're the perfect candidate?
Apply Now

Help us improve CareerBuilder by providing feedback about this job: Report this job

Report this Job

Once a job has been reported, we will investigate it further. If you require a response, submit your question or concern to our Trust and Site Security Team

CAREERBUILDER TIP

For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.

By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.

ClearOne Advantage is one of the largest full-service debt settlement and resolution companies within the financial services field operating nationwide. We were founded in 2008 and have a an ownership team comprised of over 75 years’ experience working within the financial industry. Our corporate headquarters is in Baltimore, MD. We are the biggest advocate for consumers, helping to provide settlements of credit cards and other unsecured debts. Our primary goal is to listen, educate, consult and deliver excellent customer service throughout our program offerings. We are not a collections, debt consolidation, or bankruptcy company but an alternative. Our services help people get out of debt for much lower than what they owe by negotiating on their behalf with the creditors and collection agencies. We represent consumers, working relentlessly to help re-establish a solid financial footing as quickly as possible and at the lowest personal cost. Through superior debt negotiation services and attentive customer service, ClearOne offers the leading options in debt settlement.

View the full profile