Skip navigation
Unable to save this job. Please try again later.


Email this Job to Yourself or a Friend

To begin the application process, please enter your email address.

Company Contact Info

  • 684 Ann Arbor Road
    Plymouth, MI 48170

Already have an account?

Sign in to apply with your saved resumes.

New to CareerBuilder?

Don't have an account? Continue as a guest!

Sorry, we cannot save or unsave this job right now.

Report this Job

Trust and Site Security Team.

Don't miss out on new jobs!

Get the latest Customer Service Associate (Sales and Related) jobs in Plymouth, MI delivered directly to your inbox. You can unsubscribe at any time.

Saving Your Job Alert

Job Alert Saved!

Could not save Job Alert!

You have too many Job Alerts!

This email address has reached the maximum of 5 email alerts. To create a new alert, you will need to log into your email and unsubscribe from at least one.

Sign Up

or   Sign In Here
Password Must Contain
8 to 15 characters
1 uppercase letter
1 number or symbol
1 lowercase letter
Create an Account with CareerBuilder to save jobs & unlock these great features
See similar job titles and skills to help you make your next move
Upload a resume and become visible to Hiring Managers and Employers
Compare Salary Information to see where you stand amongst your peers
Easily Quick Apply to jobs with just one click!

Email Send Failed!

Sales & Customer Service Agent

Dick Scott Chrysler Dodge Jeep Ram • Plymouth, MI

Posted 9 days ago

Job Snapshot

Automotive - Motor Vehicles - Parts
Automotive, Customer Service, Sales

Job Competition



How Do You Compare to the Competition?

Get facts about other applicants with a CareerBuilder Account

Job Description

The Sales & Customer Service Agent is the dealership goodwill ambassador. S/he fulfills the dealerships customer service policies in an effort to build and retain a loyal customer base. S/he ensures the prompt and professional greeting of all customers and patrons in the showroom of Dick Scott.


  • Greet all customers within 1 minute of their arrival
  • Collect customer contact information and input into the CRM
  • Collect vehicle of interest and trade information and input into the CRM
  • Keep accurate floor log and turn into manager daily
  • Pull up vehicle of interest and perform walk around and demo drive with customer on predetermined route
  • Contact all customers on CRM task list (both by phone and email)
  • Pull and print all sales letters
  • Monitor and update sales board
  • Turn customer over to Sales Manager for negotiation of deal
  • Complete all paperwork per the direction of Sales Manager
  • Collect all funds, paperwork, and title before delivery of vehicle
  • Do all online product training and remain certified
  • Do all necessary phone follow up on a daily basis. All vehicle sales customers must be followed up within 48 hours
  • Follow guidelines set forth by management as closely as possible
  • Any other tasks as assigned by management

Job Requirements

Ability to read and comprehend instructions

Must be highly organized. Ability to use a computer and calculator

Will be trained on CRM system

Ability to communicate well orally and in writing with customers and other contacts

Professional personal appearance

Ability to work well with others

Job ID: 0213P
Help us improve CareerBuilder by providing feedback about this job: Report this Job.
For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.
By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.
Don't miss out on new jobs like this
Get the latest jobs delivered to your inbox. Unsubscribe at any time.

Saving Your Job Alert

Job Alert Created

Well, this is embarrassing. We are having trouble saving your search. You can try again or come back at a later time.

Maximum Email Alerts

This email address has reached the maximum of 5 email alerts. To create a new alert, you will need to log into your email and unsubscribe from at least one.