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Customer Support Representative -Fundraising & Events job in Oakland at Golden State Events

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Customer Support Representative -Fundraising & Events at Golden State Events

Customer Support Representative -Fundraising & Events

Golden State Events Oakland, CA Full Time
$37,200 - $45,600/Year
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We are looking for someone who shares the same passion and values as we do. We are looking for someone who loves to make a difference and has fun while doing it!

We have teamed up with one of the most nationally recognizable anti-bullying and anti-drug fundraising groups to make a positive impression on our up-and-coming generation. We assist in giving children the confidence and skills necessitated to grow into happy and healthy adults. Our Customer Support Representatives do a remarkable job at devising and executing creative and impactful presentations to really make their mark. Our team puts their creativity and devotion to the test every day to find new and innovative ways to make a lasting impact.

We look for a Customer Support Representative with:

  • Passion for improving the community and helping customers
  • Eagerness to learn new skills and challenge themselves
  • An outgoing, charismatic, and empathetic personality
  • An understanding of our mission and similar values
  • Patience and reliability
  • Exceptional communication and interpersonal skills

We expect all of our Customer Support Representatives to: 

  • Greet customers in a friendly and warm manner 
  • Drive fundraising initiatives while making a valuable impact 
  • Spread awareness through events with fellow team members 
  • Collaborate with the Customer Support Representative team constructively to achieve goals 
  • Document customer interactions accurately and in a timely manner
  • Attend daily team meetings to better understand our mission and how to spread awareness effectively

Recommended Skills

  • Customer Service
  • Explain Product Feature
  • Help Customer
  • Identify Customer Need
  • Retention Management
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