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Customer Service Rep

IDR Ft. Lauderdale Full-Time
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IDR has multiple openings for Customer Service Representatives in the Greater Ft. Lauderdale area. If you are looking to get your foot in the door with an industry-leading company in a role with growth opportunity, apply today!

Responsibilities of the Customer Service Representative:

  • Place outbound calls to customers
  • Provide high-levels of customer service via phone during every interaction with customers
  • Meet or exceed daily, weekly, and monthly quotas for calls
  • Enter customer information into computer systems; perform data entry
  • Work with various computer software to perform job duties

Requirements of the Customer Service Representative:

  • 2+ years' experience in Customer Service
  • Must have excellent verbal and written communication
  • Must have great customer service acumen
  • Experience in a call center environment highly preferred
  • Prior experience meeting metrics or quotas highly preferred
  • Experience in healthcare nice to have

What's in it for you?

  • Join an industry-leading company with room to grow
  • Medical, dental, and vision insurance
  • Competitive compensation
  • Much, much more!

Why IDR?

  • 20+ Years of Proven Industry Experience in 4 major markets
  • Employee Stock Ownership Program
  • Dedicated Engagement Manager who is committed to you and your success
  • Medical, Dental, Vision, and Life Insurance
  • ClearlyRated’s Best of Staffing® Client and Talent Award winner 6 years in a row

Recommended skills

Computer Systems
Written Communication
Verbal Communication
Customer Service
Call Centers


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Customer Service Rep
Estimated Salary: $69K
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Job ID: BHJOB6470_14784


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