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Grocery Department Manager in Training

Alaska Commercial Company Anchorage Full-Time
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The Grocery Department Manager-in-Training is accountable to learn the successful day-to-day operations of the Grocery department. The operations include the implementation of company standards, the management of company assets, attention to maintaining a local competitive position, and the development and training of staff. You support the rest of the store management team and foster positive customer relationships.

Your Role:

• As directed by the Grocery Department Manager, provide excellent customer service by delivering on the Value Offer;
• Deal quickly and effectively with customer complaints, requests, and inquiries;
• Schedule department staff to maximize customer service and fulfill business needs;
• Work with the Grocery Department Manager to manage the Grocery Department and maximize sales and profits;
• Develop departmental business plans in order to meet or exceed sales and gross profit goals;
• Monitor gross profit, investigate, and address variances and communicate to the Category Manager;
• Complete regular competitor price checks to protect competitive position and monitor sales trends;
• Work with the Grocery Department Manager to ensure the daily operating disciplines, as described in the Best Practices Manual (Retail Basics) are consistently met;
• Ensure product quality through correct ordering, receiving, inspection, handling, labeling, pricing, and stock rotation; and
• As directed by the Grocery Manager, recruit, support, train, and develop staff.

Desired Skills & Experience:

• Strong customer service skills;
• Record of bottom line and sales results in previous roles;
• 3+ years of management experience in grocery retail;
• Ability to interpret a variety of instructions, both verbally and written;
• Computer knowledge of Excel and Outlook;
• Strong knowledge of grocery operating principles;
• Ability to work with confidential information;
• Strong analytical skills; and
• Customer driven.

Skills required

Retail Sales
Retail Management
General Line Of Merchandise
Point Of Sale
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Alaska Commercial Company is a retail company which provides groceries and general merchandise in stores throughout Alaska. We have a compelling and authentic story that few retailers in North America can compare with. We are proud of our long tradition of providing food and general merchandise to rural Alaskans. Our history is interwoven with the history of Alaska. During the past 140 years Alaska Commercial Company has earned a special reputation in rural Alaska. We are Alaska’s trusted community store of choice, and the retail employer of choice in rural Alaska.

In 1776, Catherine the Great, Empress of Russia, granted trading rights to the Russian American Trading Company and traded goods and services for furs, gold and other tradable goods at trading posts throughout Alaska. When the United States bought Alaska from Russia in 1867, the company was sold to San Francisco merchants Lewis Gerstle and Louis Sloss and was renamed the Alaska Commercial Company.  

In 1992, the company was purchased by The North West Company (NWC) from then owner The Commercial Enterprise Development Corporation of Alaska. This acquisition by NWC made the combined companies the largest North American rural retailers and one of the largest employers in the State of Alaska.

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