The Hart Agency is currently in the process of a major expansion for 2021. For over 50 years, we have been handling supplemental benefits for manufacturing, organized labor groups, and unions. Our Indiana and Michigan offices represent the top agency worldwide. Due to the economy in Indiana and Michigan, major corporations and labor unions are faced with the task of preserving jobs as well as maintaining current wages. These changes have resulted in reduced employee benefits. We have been one of the primary providers of supplemental benefits for over 25 years. The reduction of employee benefits in these niche markets has created several positions in Indiana.
Who We Are Looking For:
We are looking to hire 2-3 Benefit Specialists immediately. Applicants must have experience working with people, strong work ethic, results driven, and must possess leadership qualities. You will be responsible for providing product and service information to all the union members in Indiana, assisting in exploring policy options and resolving all policy-related issues. A four year degree is preferred, not required.
Handle customer inquiries and complaints
Schedule appointment with union members
Make inbound and outbound calls
Provide information about existing union members' policies.
Assist union members explore policies options.
Document and update customer records based on interactions
Develop and maintain a knowledge base of the evolving products and services
Provide customer service to new, current, and retired union members
Assist policy owners in navigating insurance options and premiums
In the interest of community wellness, our company has adjusted our business operations. As such, all interviews will be conducted via Video Conferencing.
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