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Call Center Associate (20-08313) job in Williamsville at Axelon Services Corporation

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Call Center Associate (20-08313) at Axelon Services Corporation

Call Center Associate (20-08313)

Axelon Services Corporation Williamsville, NY Contractor
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Call Center Associate Positions Available!

MUST BE LOCAL TO WILLIAMSVILLE, NY. This will be an ONSITE job


Looking for smart, talented workers that can hit the ground running. Entry level people are welcome!


Required Qualifications:


High school diploma or GED

Minimum one (1) year high-volume call center experience

Demonstrated ability to take independent initiative

Intermediate proficiency with Windows based software programs (i.e. MSWord, Excel)

Solid analytical and multi-tasking skills that result in solid decision-making skills and time management

Easily manage through change

Strong customer/client focus with the ability to resolve issues with a positive outcome and desire to deliver a high touch engagement with each customer

Comfort working in a fast-paced, high-volume office setting with great attention to detail

Enjoys speaking on the phone

Demonstrated ability to de-escalate customers turning bad experiences to positive ones

Ability to manage high volume with high accuracy

Flexible availability to work until 11pm


Preferred Qualifications:


Associates degree in a business related field

Dealership experience

Call Center, Customer Service, CSR

Recommended Skills

Microsoft Excel
Multitasking
Time Management
Attention To Detail
Decision Making
Call Centers
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