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Call Center Associate (20-08313) job in Williamsville at Axelon Services Corporation

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Call Center Associate (20-08313) at Axelon Services Corporation

Call Center Associate (20-08313)

Axelon Services Corporation Williamsville, NY Contractor
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Call Center Associate Positions Available!


Looking for smart, talented workers that can hit the ground running. Entry level people are welcome!

Required Qualifications:

High school diploma or GED

Minimum one (1) year high-volume call center experience

Demonstrated ability to take independent initiative

Intermediate proficiency with Windows based software programs (i.e. MSWord, Excel)

Solid analytical and multi-tasking skills that result in solid decision-making skills and time management

Easily manage through change

Strong customer/client focus with the ability to resolve issues with a positive outcome and desire to deliver a high touch engagement with each customer

Comfort working in a fast-paced, high-volume office setting with great attention to detail

Enjoys speaking on the phone

Demonstrated ability to de-escalate customers turning bad experiences to positive ones

Ability to manage high volume with high accuracy

Flexible availability to work until 11pm

Preferred Qualifications:

Associates degree in a business related field

Dealership experience

Call Center, Customer Service, CSR

Recommended Skills

Microsoft Excel
Time Management
Attention To Detail
Decision Making
Call Centers
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