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Paratransit Driver

SCR Medical Transportation Chicago Full-Time/Part-Time
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The primary function of the Paratransit Operator is to provide SCR’s customers/riders with door-to-door transportation in accordance with SCR standards of excellence. 

Essential Job Functions:
  • Provide door-to-door transportation for passengers using SCR issued vehicle.
  • Plan routes to destination, and evaluate alternatives for unexpected detours or emergencies.
  • Pick up passengers in response to radio or telephone relayed request for service.
  • Exhibit safe and defensive driving skills in accordance with SCR’s driver training.
  • Follow proper procedure when transporting passengers including but not limited to: proper wheelchair securement and providing passenger assistance at entries and exits.
  • Open and close doors for customers.
  • Provide passenger with easy entry and exit at pick up and drop off locations.
  • Maintain knowledge of proper methods to load and unload, distribute and secure passengers.
  • Indicate completion of trip as instructed (e.g. through Mobile Data Terminal or Dispatch).
  • Complies with local traffic regulations.  Evaluates and maintains proper speeds and distances based on road conditions and traffic conditions.
  • Completes accident and/or incident reports.
  • Collects and records appropriate cash receipts and fares.
  • Completes Pre-trip and Post-trip inspections (e .g. records mileage, fuel level , vehicle defects, etc.).
Key performance indicators:
  • Daily on-time performance
  • Daily productivity (trips per hour)
  • Your ability to follow the department Standard Operating Procedures
  • Attendance
  • Customer service and appearance 
  • Must be 23 years or older;
  • Must hold a valid Illinois or Indiana Driver’s license;
  • Must have held a valid Driver’s license for 5+ consecutive years;
  • Must have a Court Purpose Motor Vehicle Report (MVR) 
  • Must be able to pass a criminal background check;
  • Customer service, verbal and written communication, and problem solving skills;
* Starting rate depends on qualifications and shift

Skills required

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SCR exceeds your expectations at every turn. Superior performance. Unparalleled commitment. Unique expertise. SCR has built a strong reputation as the premier paratransit operator in one of the nation's toughest operating environments. We have taken on Chicago's legendary weather and traffic congestion, delivering twenty-five years of exceptional service both in on-time performance and service productivity. In 2009, we entered an exciting new market. We are now the sole contractor for the Regional Mobility Management Center where we coordinate dedicated and non-dedicated providers. Paramount to our success is our ability to schedule the optimal mix of resources, providing ADA and non-ADA community transportation services to a six county area of northeastern Illinois. Capitalizing on our original expertise in non-emergency medical transportation, we continue to provide extensive service in this sector including major projects with the Veterans Administration covering parts of Wisconsin, Illinois and Indiana. SCR proudly schedules or directly provides over 1.5 million trips each year. By combining the most modern technology systems with old-fashioned service values, we have built a company that is ready for any challenge in the paratransit industry. Let us show you how we can bring those systems and values to work for you.

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